Cranky on the Web: Southwest’s Customer of Size Policy

No, Southwest Airlines’ ‘customer of size’ policy isn’t new – VerifyThis was a weird one […] | Continue reading


@crankyflier.com | 4 months ago

Cranky Weekly Review Presented by Oakland International Airport: Good News for Southwest, Bad News for Southwest, Alaska Raises its Baggage Fee

Good News: Southwest Finds Labor Peace in the Cockpit Southwest Airlines and its pilots’ union […] | Continue reading


@crankyflier.com | 4 months ago

2023 Flying Summary

I’m done for the year, so might as well get this party started. Another year, another […] | Continue reading


@crankyflier.com | 4 months ago

Hawaiian’s Five-Year Downhill Slide Led it Right Into Alaska’s Arms

Alaska’s decision to buy Hawaiian Airlines and save it from a bankruptcy filing — or […] | Continue reading


@crankyflier.com | 4 months ago

With American Freeing Up Space, Delta Makes a Different Kind of Move on Austin

Delta has called Austin a “focus city” for years now, but it doesn’t really have […] | Continue reading


@crankyflier.com | 4 months ago

Cranky on the Web: Shipping Luggage + Holiday Travel

Is shipping luggage better than checking bags? We tried it 4 ways. – Washington PostThe […] | Continue reading


@crankyflier.com | 4 months ago

Cranky Weekly Review Presented by Oakland International Airport: Delta Says “Howdy, Partner,” Alaska Updates Mileage Plan

Delta’s Texas-Sized Growth in Austin American probably shouldn’t lock the door on its way out […] | Continue reading


@crankyflier.com | 4 months ago

American Has a Lot Fewer Widebodies Than It Used To… And It Recently Postponed Getting More

Reading through financial filings can be a tedious task. American’s 10-Q for the third quarter of […] | Continue reading


@crankyflier.com | 4 months ago

Send Us Your Cranky Network Award Nominations Now!

It’s only 71 days until the 2024 Cranky Network Awards presented by Oakland International Airport, […] | Continue reading


@crankyflier.com | 4 months ago

Turkish Refuses to Believe Anyone Would Want to Go to Abu Dhabi (Tales From the Field)

There are some days where I can only wonder why on Earth we’re in the […] | Continue reading


@crankyflier.com | 4 months ago

The Unlikely Duo of Porter and Air Transat Join Forces

If the merger of Alaska and Hawaiian was an unexpected blockbuster of a deal, then […] | Continue reading


@crankyflier.com | 4 months ago

Cranky on the Web: Alaska and Hawaiian (and Holiday Travel)

If Alaska and Hawaiian merge, would interisland fares return to GDSs? – Travel WeeklyFrom an […] | Continue reading


@crankyflier.com | 4 months ago

Cranky Weekly Review Presented by Oakland International Airport: DOJ & JetBlue Wrap Up Trial, AA AAppeals, and More…

JetBlue, DOJ Case Goes to Judge Both sides in the case between JetBlue and the […] | Continue reading


@crankyflier.com | 4 months ago

Another Test

I think this is useful | Continue reading


@crankyflier.com | 4 months ago

Boeing Gets Closer to Delivering Its New Flagship, the 777X

The long-delayed 777X has long felt like something far off and irrelevant. I knew I’d […] | Continue reading


@crankyflier.com | 4 months ago

The Alaska Acquisition of Hawaiian is a Good Deal for Both Airlines

Yesterday I gave you my rationale for why I loved the Alaska/Hawaiian merger back in […] | Continue reading


@crankyflier.com | 4 months ago

Alaska and Hawaiian Merge: A Combination I’ve Dreamed of For Years

Before Courtney Miller and I started Cranky Network Weekly, we batted around a few ideas […] | Continue reading


@crankyflier.com | 4 months ago

Cranky Weekly Review Presented by Oakland International Airport: JV Time in Canada, AA and UA Team Up

Oh Canada: Air Transat and Porter Buddy Up One year after beginning their codeshare agreement, […] | Continue reading


@crankyflier.com | 4 months ago

Aerolíneas Argentinas is About to be Fed to the Wolves and That’s Ok

In case you were wondering, no, México and Italy do not have a monopoly on […] | Continue reading


@crankyflier.com | 5 months ago

Mexicana’s Delayed Launch Plan Comes Into Focus, and The News is Not Good

The new Mexicana — a brand purchased by the Mexican government to be run as […] | Continue reading


@crankyflier.com | 5 months ago

A Stellar Holiday Operation Leaves the Media Digging Deep for Bad Stories

As usual, I loaded up the car and headed with the family to Arizona for […] | Continue reading


@crankyflier.com | 5 months ago

I’m Testing Again for United

See it’s fun to test Powered by beehiiv | Continue reading


@crankyflier.com | 5 months ago

Help Me as I Look to Update Cranky Flier

If you’re a subscriber to Cranky Flier emails, you know that there have been some […] | Continue reading


@crankyflier.com | 5 months ago

Allegiant Tests the Waters At Orlando International On Its Busiest Routes

Allegiant has decided to go back into Orlando International Airport (MCO) for the first time […] | Continue reading


@crankyflier.com | 5 months ago

Cranky Weekly Review Presented by Oakland International Airport: AMS Angry That It’s Open for Business, Allegiant Throws Darts

Dutch Government Suspends Flight Restrictions The Dutch federal government pumped the brakes on its previous […] | Continue reading


@crankyflier.com | 5 months ago

American Continues Push to Create a Completely Different (and Increasingly Non-Existent) Sales Team

Over the last year, American has undertaken a complete reimagining of its sales programs. It […] | Continue reading


@crankyflier.com | 5 months ago

Flydubai Takes on Widebodies as Emirates Stays Above the Fray

You’ve probably heard of flydubai, but you also probably think of it as a small […] | Continue reading


@crankyflier.com | 5 months ago

Mexico City’s New Airport is a Mess, but Tulum’s Will Be a Winner

I’ve written about the Mexico City’s trainwreck of an airport problem more than once, but […] | Continue reading


@crankyflier.com | 5 months ago

Cranky Weekly Review Presented by Oakland International Airport: MileagePlus Changes, Breeze Blows Into 7 New Cities

United MileagePlus Takes First Step Towards Revenue-Only Model United isn’t ready to go full-SkyMiles yet […] | Continue reading


@crankyflier.com | 5 months ago

Heading to Phoenix for the World Series (Trip Report)

Game 5 of the NLCS may have been awful, but games 6 and 7 were […] | Continue reading


@crankyflier.com | 5 months ago

Frontier Plans Shift to an Out-and-Back European Operation Model

Frontier may have revenue problems, as we discussed last week. But here’s the thing about […] | Continue reading


@crankyflier.com | 5 months ago

A New Cranky Talk is Live – NDC Woes

Listen on Apple, Spotify, direct, or wherever you get your podcasts. Yeah, yeah, it’s been […] | Continue reading


@crankyflier.com | 5 months ago

Cranky Weekly Review Presented by Oakland International Airport: JetBlue is Feeling Blue, Southwest Looks Toward its White Whale

JetBlue? More Like JetRed JetBlue Airways released its Q3 earnings – or lack thereof – […] | Continue reading


@crankyflier.com | 5 months ago

Heading to Phoenix for the NLCS (Trip Report)

It was twenty five years ago when I fell in love with baseball. I had […] | Continue reading


@crankyflier.com | 5 months ago

Beyond West Maui: Five Nights in Wailea

After waving goodbye to Hāna, we made the pleasant drive back toward the airport. I […] | Continue reading


@crankyflier.com | 6 months ago

Frontier Blames Leisure Market Capacity Growth for Its Revenue Problems

Frontier announced its Q3 earnings last week, and while it wasn’t nearly as bad as […] | Continue reading


@crankyflier.com | 6 months ago

As the Merger Trial Begins, JetBlue Watches Spirit Falter

This week marks the beginning of the trial in the Department of Justice’s lawsuit to […] | Continue reading


@crankyflier.com | 6 months ago

Cranky Weekly Review Presented by Oakland International Airport: Southwest & JetBlue Add, Frontier’s Newest Loyalty Frontier

Southwest Announces Q3 Financials, Extends and Adds to Schedule Southwest Airlines squeaked out a $193 […] | Continue reading


@crankyflier.com | 6 months ago

SAS Wisely Ditches Star Alliance and Realigns with Air France-KLM

The news broke early this month that SAS had a bankruptcy exit plan that would […] | Continue reading


@crankyflier.com | 6 months ago

Beyond West Maui: Spending 2 Nights in Hāna

As you know from my recent trip report, I took my Cranky Concierge team to […] | Continue reading


@crankyflier.com | 6 months ago

When Hawaiian Falters, Southwest Gets Me Home (Trip Report)

I left off last week with Hawaiian canceling my flight home from Kahului, and the […] | Continue reading


@crankyflier.com | 6 months ago

Why United Thinks ULCCs Keep Struggling As Its Own Fortunes Rise

This isn’t the first time we’ve heard United management talk about the death of the […] | Continue reading


@crankyflier.com | 6 months ago

Cranky Weekly Review Presented by Oakland International Airport: Delta’s Damage Control, United’s Quarter was Profitable, AA…Not So Much

Delta Walks Back SkyMiles Changes Delta Air Lines shared the changes it is making to […] | Continue reading


@crankyflier.com | 6 months ago

AAdvantage Business Makes Life Miserable for Companies and Travel Agents

American is at it once again. The company has decided to end its Business Extra […] | Continue reading


@crankyflier.com | 6 months ago

Mark Your Calendars: Cranky Dorkfest 2024 is September 14

I know itʻs only October, but we aim to please. Once again, weʻve made an […] | Continue reading


@crankyflier.com | 6 months ago

Hawaiian Struggles to Maintain Its Operation Thanks to Pratt & Whitney Problems

If you read yesterday’s post, you know that Hawaiian canceled my flight home from Maui […] | Continue reading


@crankyflier.com | 6 months ago

Hawaiian Takes Me to Maui But Can’t Get Me Home (Trip Report)

Back in 2019, Cranky Concierge had a very good year. We hit our stretch goal, […] | Continue reading


@crankyflier.com | 6 months ago

Cranky Weekly Review Presented by Oakland International Airport: Delta is Printing Money, AA’s Maine Focus

Delta’s Q3 Profit Exceeds $1 Billion Delta’s Q3 earnings report was released this week and […] | Continue reading


@crankyflier.com | 6 months ago