IBM's taken a lead in so many areas of tech, but today it doesn't seem to grab the public attention that younger rivals do. | Continue reading
Freddy has been around for some time, but is now front and center for Freshworks. | Continue reading
ThoughtSpot CEO’s Sudheesh Nair is bullish as he plans an end-to-end BI platform for every size of customer | Continue reading
Mastercard is using it to take the drudgery out of working life, and to retrain and retain valuable staff. Chief People Officer Michael Fraccaro expains how. | Continue reading
A deep dive into Phrasee's latest generative AI innovation. | Continue reading
Mohawk Industries had invested in a system to monitor its fleet of trucks delivering flooring across North America, but quickly decided that it needed another option - opting for Samsara. | Continue reading
A Westminster policy eForum on quantum technologies urged the UK to get actively involved with international standards, rather than sit on the sidelines talking about leadership | Continue reading
AI needs to be top of the HR agenda, says Bersin. | Continue reading
We spoke to Hadi Moussa, Managing Director of EMEA at online learning platform Coursera, about how UK business leaders are responding to the growing prevalence of AI, and how regulatory bodies ought to respond to protect investment as well as workers. | Continue reading
Asset data is already delivering intelligent insights on customers and machines. Joe Kenny of ServiceMax looks at how to take advantage of this opportunity to really transform around customer needs. | Continue reading
CEO Julie Sweet can still point to large scale transformation programs underway and new opportunities for growth, but Q3 numbers were a mixed bag. | Continue reading
How NetApp’s helping the Aston Martin Aramco Cognizant Formula One Team. | Continue reading
Advice from three women leaders in tech at Contentsquare's Circle CX London event. | Continue reading
From a technological standpoint, Biswas believes Samsara is in a position to be the system of record for complex physical operations. The focus is now on adoption and growth. | Continue reading
CX vendor Zendesk announces its acquisition of Tymeshift, bringing platform-native, multi-channel workforce management into its product set. | Continue reading
As a longstanding Zuora customer, the New York Times is a strong proof point exemplar of how to operate in a Subscription Economy. | Continue reading
The multi-national brewer is using Stravito’s enterprise insights platform to ensure everyone in the organisation has easy access to the data they need. | Continue reading
A techUK event talked up the opportunities of connected and automated vehicles, but, once again, failed to address the technology’s cultural and psychological aspects. | Continue reading
One of Ireland’s largest telco providers, Virgin Media Ireland, has adopted the Pega platform with the belief that happy service agents will lead to happy customers. | Continue reading
At last week's MACH TWO conference, enterprises including Mars, IKEA, ASICS and Interflora spoke about their learnings from moving to a composable MACH architecture for e-commerce and digital experience | Continue reading
Bringing together the traditional physical and the new digital world of retail is a challenge, says Kate Hardisty Smith, Head of E-Commerce at Look Fantastic, but it can be done. | Continue reading
Salesforce Accelerator – AI for Impact will help non-profits, charities and schools benefit from AI advances. | Continue reading
Colliers is using Hootsuite’s Amplify to make it easier for brokers to use trustworthy business content to build both their and their employer’s profiles online | Continue reading
It's time to herd the flock, argues Mark Williams, Head of E-Commerce. | Continue reading
People in low- and middle-income countries are at risk from taking fake medicines. This pioneering project uses digital technology to boost patient safety. | Continue reading
A look over the key announcements from the recent ServiceNow Knowledge conference. | Continue reading
The City of Las Vegas’ use of Veza and Least Privilege means move to hybrid is proving safe | Continue reading
If cloud-based systems are a key destination on the journey to Net Zero, who should be paying for them? | Continue reading
The head of HCL’s healthiest sales region explains the risk to the IT function of business departments rushing to use AI without permission. | Continue reading
The MACH Alliance has warned off traditional monolithic application vendors including Adobe and Salesforce from implying they're MACH compliant, it emerged this week. Over half of applications for MACH certification fail. | Continue reading
This week's MACH TWO conference saw the launch of a data orchestration layer from Netlify and a commerce accelerator from Valtech, signalling that composable IT is set for wider adoption among enterprises. | Continue reading
In the grocery firm boardrooms, generative AI is a hot topic, but what are the practical applications - and when will they be put into action? | Continue reading
Virgin Atlantic is using a suite of Adobe tools to create personalized services for passengers before, during and after their flights. | Continue reading
Healthcare SaaS provider HealthEdge is replacing its Dell Hyper Converged infrastructure with Pure Storage, as the vendor has proven to be reliable and cost effective | Continue reading
Accenture and Salesforce are partnering to accelerate adoption of generative AI. CEO Julie Sweet has some 'tough love' advice for enterprises. | Continue reading
After well over a year of breath-holding and speculation, the Cloud Software Group and its two main components, TIBCO and Citrix, is now out in the open, and those that expected major transformations may be (pleasantly) disappointed. | Continue reading
By Royal Appointment Retailer expands use of Adobe technology | Continue reading
Pure Storage announced a range of product updates at its user event in Las Vegas this week - but stepping back from the technical details, you can see a broader enterprise ambition taking place. | Continue reading
This week has seen the UK talking up its influence in Artificial Intelligence. But it is adrift from important research on bias and other problems, while the EU’s AI Act is full steam ahead. | Continue reading
Switching on to a new approach to address power challenges. | Continue reading
Oracle's recent analyst day highlighted a 'One Oracle' strategy around its applications business. | Continue reading
From making sure cloud is the DNA of the business and onto exploiting generative AI, CIO Cynthia Stoddard has big plans for digital transformation at the technology giant. | Continue reading
Healthcare requires a sensitive approach, where relationships require developing trust. Bupa Australia is using Pega’s platform to do exactly that. | Continue reading
Process mining has grown by leaps and bounds over the past decade. What happens next? Prof.dr.ir. Wil van der Aalst, Chief Scientist at Celonis, looks at how the technology is evolving and helping businesses find and capture the value hidden in their processes. | Continue reading
Salesforce is going big on generative AI across its product portfolio, but in a way that's appropriate to enterprise needs, says Benioff. | Continue reading
Digital tech was rolled out at great speed at the height of the pandemic, to greater or lesser effect. But there are long terms lessons to be learned from the crisis that governments around the world need to take on board. | Continue reading
Having a chat with Conversica CEO Jim Kaskade. | Continue reading
Oracle's Q4 and full year numbers send the share price soaring. | Continue reading