Bringing enterprise clout to generative AI - CEO Tom Siebel on what makes a difference

Every business and government leader is centered on AI, argues Siebel, and they need enterprise capabilities. | Continue reading | 10 hours ago

Lufthansa Group optimizes flight operations and reduces carbon footprint with Google Cloud

Lufthansa Group is building a holistic optimizer for its operations controllers to make better decisions and consequently reduce disruption. | Continue reading | 11 hours ago

Salesforce COO Brian Millham on how the firm is transforming to rise above the noise

Salesforce is rethinking much of its operational model in pursuit of a more efficient organizational approach and a greater emphasis on profitability. COO Millham explained some of the rationale here at last week's Jefferies Software Conference. | Continue reading | 1 day ago

London menswear brand Percival sees huge growth in international markets with adoption of e-commerce tool Global-e

Percival is gaining international customers with its ‘smart-casual everyday cool’ style, thanks to a Shopify plugin that helps solve cross-border selling challenges | Continue reading | 1 day ago

Why data management matters in meeting ESG targets - some organizational tips

Data plays a vital role in organizations achieving their ESG aims, but they face challenges from all directions to ensure it is credible and trustworthy. | Continue reading | 1 day ago

It's a bad time to buy software - here's why!

The software market is changing and advanced technologies like AI/ML/LLMs are triggering a lot of vendor product roadmap, technology, security and other changes. But is this the time to buy application software? Is it okay to buy a module or two? Read on…. | Continue reading | 1 day ago

BeyondTrust standardizes on Certinia to connect resource utilization to customer satisfaction

Cybersecurity business BeyondTrust standardized its professional services teams on Certinia PS Cloud to improve both resource utilization and customer satisfaction. | Continue reading | 4 days ago

Samsara’s Rule of 40 streak continues as large customer wins fuel growth

Samsara CEO Sanjit Biswas also revealed during the earnings call that the vendor has hired Lara Caimi from ServiceNow to head up Worldwide Field Operations. | Continue reading | 4 days ago

The growth of experience research and ResearchOps

Researching for better customer experiences... | Continue reading | 4 days ago

Digital Construction Week – measured progress going digital

Is the construction industry catching up with other sectors around digital transformation? | Continue reading | 4 days ago

Big oil in VC funding of GreenTech - positive sign or cynical greenwashing?

On the surface, big oil investing in GreenTech looks like progress. But the reality is a bit more complicated. Where does industry transformation end, and greenwashing begin? | Continue reading | 4 days ago

Pure Storage beats expectations for Q1 2024 as it eyes ‘complete storage’ opportunity

Pure Storage’s recent all-flash announcements are allowing it to pitch itself as a complete storage offering for its customers, which it believes will fuel future growth. | Continue reading | 5 days ago

Solid Q1 earnings and increased profitability for Salesforce, as generative AI dominates the customer agenda

Ai everywhere - and that's a great opportunity for Salesforce, says CEO Marc Benioff. | Continue reading | 5 days ago

Children’s charity NSPCC made volunteer training in the pandemic fully virtual—and it isn’t going back

Cornerstone’s ‘Programs and Cohorts’ app helped NSPCC deal with COVID-19—but has proven so useful its L&D team can’t see a reason to stop | Continue reading | 5 days ago

Box delivers solid Q1 2024 results as CEO Aaron Levie points to AI opportunity for content

Levie highlighted during the earnings call that the recently announced Box AI will be used throughout the product to change the way businesses work with content. | Continue reading | 6 days ago

Hands are more critical for robot intelligence than AI, says robotics CEO

We catch up with the CEO of a promising company as it launches a new robot and a sophisticated AI control system | Continue reading | 6 days ago

Acquia’s Jennifer Griffin Smith on being a Chief Market Officer (and no, that’s not a typo!)

From Chief Marketing Officer to Chief Market Officer... | Continue reading | 6 days ago

Salesforce Trailblazing Women Summit – fail more and open your own doors

Advice from the Arts to the tech sector - activist, actress and DJ Jameela Jamil says women need to experience failure, and come back from it. | Continue reading | 6 days ago

Ansys – democratizing simulation is key to reducing uncertainty

There are some broad implications for the future of the composable enterprise and for building more trustworthy AI.  | Continue reading | 6 days ago

Wayfair furnishes improved customer search experiences with ML tech

In a novel, design-led partnership, the two companies are bringing the benefits of programmatic labelling to computer vision. | Continue reading | 7 days ago

Chips with everything! It’s deja vu all over again in the latest UK Government tech play

Once again the UK Government has decided to throw money at technology in order to become `the next Silicon Valley’. Past attempts have not been bathed in glory and current evidence seems to suggest this attempt will be little different. | Continue reading | 7 days ago

Personal AI vs Private AI - we speak to the founder-CEOs of two contrasting start-ups

One AI could be your unique personal agent online, and another could protect you from AIs that would do you harm. But how smart are these ideas? | Continue reading | 7 days ago

Liverpool Football Club adopts cloud storage to kick-off full digital transformation

Wasabi Technologies’ cloud object storage approach prove a key ‘signing’ of the season for Liverpool Football Club | Continue reading | 7 days ago

Canva - taking digital visual design 'wall-to-wall inside the enterprise'

DIY design tool Canva has a plan to put visual communications in the hands of every worker across the enterprise. We spoke to the co-founders, in London this week to open its European office. | Continue reading | 10 days ago President Vanessa Smith on bringing digital value to non-profit organizations launched last week and its President, Vanessa Smith, says that the vendor has taken a different approach to the nonprofit sector - building a .org function ‘in its own fashion’ | Continue reading | 11 days ago

PTC LiveWorx - Schneider Electric feels the power of becoming services-centric

Ten years into its relationship with ServiceMax, the energy automation and management specialist has been able to significantly grow its knowledge of its customers and their needs. | Continue reading | 11 days ago

Workday's Aneel Bhusri - AI can deliver on its possibilities, but needs to be regulated

Workday has been delivering AI, including Large Language Models, for years, says Bhusri. | Continue reading | 11 days ago

Salesforce Trailblazing Women Summit - the patriarchy is real, mentorship matters

Leadership learnings on diversifying the C-suite at the Salesforce Trailblazing Women Summit. | Continue reading | 11 days ago

PTC LiveWorx - how ServiceMax helps fuel and ground Westmor Industries

Two companies operating in an 'old school' industry, but with up-to-date competitive ambitions. | Continue reading | 11 days ago

NVIDIA shares soar as AI demand boosts revenues and forecast

The world’s most valuable semiconductor company, NVIDIA, is seeing its AI investments reap rewards, as revenue prospects soar. | Continue reading | 12 days ago

Can generative AI revolutionize Customer Support? Up to a point, says Freshworks President Dennis Woodside

Generative AI might well change the way organizations deliver customer service and support, but it's important to think through how this might work in practice. | Continue reading | 12 days ago

Microsoft Build - the past, present and future of ChatGPT on show as Microsoft's 'Mosaic moment' takes center stage

A Mosaic moment for the current generation of AI tech - and it's all anyone wanted to talk about. | Continue reading | 12 days ago

'Land and expand' thinking pays off for Zuora in Q1 as losses shrink and revenue grows

A solid start to the new fiscal year, even as buyers remain cautious about big spending. | Continue reading | 12 days ago

Southern Europe has become a leading digital hub for CIOs

Sun, sea, sand and education. CIOs discuss how Portugal, Spain and Greece are hubs for digital talent | Continue reading | 12 days ago

Freshworks President Dennis Woodside - maturing the go-to-market strategy to deliver on a global basis

In the first of a 2 part series, Freshworks President Dennis Woodside explains some of the changes to the firm's go-to-market thinking since he took over nine months ago. | Continue reading | 13 days ago

How to make the most of Apache Kafka and Confluent Cloud - three customer perspectives

Three digital leaders talk about how their businesses are using Confluent Cloud – and they explain how other organizations can benefit, too. | Continue reading | 13 days ago

What have we learned about AI ethics? It's time for risk-based regulations

The bad news? The typical approach to AI ethics hasn't worked. But a way forward is emerging - via a growing momentum for risk-based AI regulations. | Continue reading | 13 days ago

Zoom’s growth has softened since COVID-19 peak, but enterprise sales up and forecasts raised

The Zoom mania that was seen during the height of the pandemic has subsided, but the company does still have some positive signals for the future. | Continue reading | 14 days ago

Europe’s mega Meta fine has implications for the entire enterprise tech sector - and that’s not good news

EU data protection regulators have slapped a massive penalty on Meta that privacy activists have welcomed. But the knock-on impact on the rest of the transatlantic tech industry could be very damaging. | Continue reading | 14 days ago

Housing, energy and environmental crisis - a place for geolocation technology

Local government, energy and insurance firms are turning to geolocation data to resolve the UK’s chronic housing crisis, energy inflation and the climate emergency | Continue reading | 14 days ago

What I’d say to me back then – CircleCI’s Jane Kim on being bold enough to make a scary mid-career change

Chief Revenue Officer at DevOps specialist Circle CI abandoned a career in banking to switch to tech. | Continue reading | 14 days ago

Gainsight Pulse - towards a digital, enterprise-wide strategy for customer success

At its Pulse 2023 conference last week, Gainsight introduced a new product designed to digitally automate customer success workflows, plus a new enterprise-wide license option and generative AI capabilities. | Continue reading | 15 days ago

We thought you might like this! Phrasee discusses the risks of over-personalizing marketing content

Amidst the seemingly incessant drive toward hyper-personalization in marketing, we spoke to Jasper Pye, VP of Product at AI Marketing firm Phrasee, about what they call ‘Creative Impersonalization’, and how hyper-specific user experiences driven by flawed third-party data might a … | Continue reading | 15 days ago

Monday Morning Moan - BT fuels the AI job stealing paranoia, but the empty calories of its word salad won't help customer service levels

BT's plans to slash headcount using AI is word salad of the highest extreme, full of empty calories. | Continue reading | 16 days ago

Moniepoint banks on accelerated growth with Confluent Cloud

The fast-growing fintech is using the cloud-based technology to provide real-time data processing capabilities for the businesses it serves. | Continue reading | 16 days ago

IFS CEO Darren Roos - in a downturn, think opportunity, not efficiency

At its roadshow in Birmingham, England, this week, Darren Roos, CEO of IFS, shared his views on investing in a downturn, making a detailed business case, and the opportunity in the EAM market. | Continue reading | 18 days ago

Music, mentoring and Salesforce tech - how Noise Solutions helps troubled youngsters to gain confidence in themselves

To mark Mental Health Awareness Week, UK social enterprise Noise Solution shares its approach to using a mixture of music-based mentoring and tech to boost the wellbeing of at-risk young people. | Continue reading | 18 days ago

Walmart and Target provide a reminder that the omni-channel retail re-balancing is a long game

Walmart saw some encouraging e-commerce growth, but Target still finds itself with a lot of issues. | Continue reading | 18 days ago