Automation has always been underlying Salesforce product development, but it's more important than ever to users such as NASA. | Continue reading
The music industry has often been the canary in the coal mine of new technology. Can it keep breathing in the latest cloud of innovation? | Continue reading
Cormac Watters has a long history in the enterprise market and he is keen to emphasize how Oracle’s focus is to not make knee-jerk decisions, but focus on long-term predictable growth. | Continue reading
What are the legal dimensions of generative AI for creative people? | Continue reading
Naz Mir, ServiceNow’s Diversity, Equity and Inclusion lead, provides practical and helpful guidance for organizations that want to continue to drive change during tough economic times. | Continue reading
Qlik is changing the way data is used as a community to pool knowledge and enhance customer experiences. These are some of the standout themes from QlikWorld 2023's keynote. | Continue reading
It’s time to re-imagine the application software space again. This once a decade occurrence has the potential to upend the leader boards in this space but what specifically will this new generation of tech look like? Here’s a strategy starter for those developers and buyers of ap … | Continue reading
With new features like whiteboarding and public links, Atlassian is making it easier to create more content on Confluence - and to make sense of it all | Continue reading
The new Atlassian Intelligence is bringing enhancements to Jira, Confluence and other Atlassian products. | Continue reading
A rash of new and recycled old technologies pose a challenge to longstanding concepts of IP ownership and copyright. What are the key issues? | Continue reading
No sooner has Dynatrace come up with a major new tool to cut through the potential for contentions between the growing range of tools available to `manage’ data than it sets out to extend its capabilities for internal team collaboration, by making it easier to build the context i … | Continue reading
WhatsApp, Signal and other encrypted messaging services continue to take aim at the UK government’s attempts to reduce privacy protections via its new Online Safety Bill. | Continue reading
Too often we think of customer journeys and experiences in silos. Heap is offering mobile SDKs to activate tracking across all digital properties, to get a holistic view. | Continue reading
The latest Subscription Economy Index from Zuora is a useful measure of growing adoption of digital services - but is it just the tip of an XaaS iceberg? | Continue reading
Retail and hospitality giant Landmark Group shifts from legacy systems to a cloud-based platform, producing big benefits for internal users, supply chain partners and end customers. | Continue reading
At times, the insurance industry appears to react at a glacial pace - while paying lip service to the customer experience via massive ad budgets. But is change afoot? In some segments, AI is enabling InsureTech transformation, but we're not there yet. | Continue reading
Online course provider Coursera is moving quickly to adopt ChatGPT. But what are the implications of generative AI in the education sector more broadly? | Continue reading
A CEO forecasts that people in the career and skills ‘middle’ are most at risk from AI. But there’s a problem: doesn’t that mean millennials and Generation Z? | Continue reading
The macro-economic climate is producing short-term headwinds, but innovation and change can win out, with AWS a case in point. | Continue reading
FinancialForce updates its platform with new features to help service organizations manage resources and margins across their operations - but is the industry yet ready for joined-up processes? | Continue reading
Do enterprises want more data or less? Good question... | Continue reading
A refugee challenged Satya Nadella to do something for him beyond yet another handout. Is a company called StepUp.One the answer? | Continue reading
A software CEO explains why limited use cases represent a sensible application of generative AI for business. But he does have concerns about the technology. | Continue reading
CIO for Global Functions and Group CISO Allan Cockriel describes how every function has to modernize in order to change energy sources | Continue reading
Consumer goods companies reckon they're walking the walk when it comes to integrating operational strategies with sustainability goals. Is it that simple? | Continue reading
Can one size fit all? Rod Johnson of Oracle considers the cost of a disparate applications strategy for core business processes. | Continue reading
As the world of AI rapidly progresses, there are ongoing debates about how we regulate for unknown outcomes. But perhaps we should be thinking about raising awareness first and foremost? | Continue reading
Cornerstone's new AI-powered Opportunity Marketplace for enterprise talent management aims to give people more personal agency in their skills development. | Continue reading
All too few organizations have been doing much to tackle nature destruction and loss to date, which tends to be overshadowed by the much higher-profile climate change debate. But Salesforce is attempting to blaze a trail here by launching its three-pronged Nature Positive strateg … | Continue reading
Generative AI, meet the CMS! | Continue reading
As non-profit CFOs juggle staffing shortages and economic volatility, visibility is critical. Joan Benson digs into the latest findings from the Sage Intacct Non-profit Technology Trends Report - and shares her practical tips for strategic planning. | Continue reading
The Information Commissioner’s Office (ICO) is responsible for regulating data protection and information rights in the UK. It has responded to the British Government’s recent AI regulation White Paper. | Continue reading
In just six months, technology recruitment specialist Tenth Revolution Group created a custom-built CRM platform that unlocked a 360-degree of the customer for 1,500 employees | Continue reading
We spoke to Sarah Franklin, Salesforce CMO, at last month's TrailblazerDX conference about the impact of the company's Trailhead skills program. | Continue reading
Companies need to be agile and fast-moving in order to combat the different obstacles facing the workforce today. Grant Halloran of Planful says it's time for finance leaders to think like a start-up. | Continue reading
This week - are HR leaders up to the ethics challenge? Google makes its expected AI-for-search fanfare, while AI guardrails are debated. Accenture shifts its tech outlook; your whiffs include quantum teleportation. | Continue reading
The third largest Nordic bank, Swedbank, sees data access as door to a whole new way of working with information | Continue reading
Hundreds of thousands of British citizens faced delays to their passport applications as COVID-19 travel restrictions were lifted in 2022 - largely as a result of poor systems and external contractors not meeting service level agreements. | Continue reading
Time for some serious scrutiny of competitive - and anti-competitive - practices? | Continue reading
A product-led growth strategy is a key milestone on the path to digital transformation. Vijay Umapathy of Heap explains three key aspects to avoid failure along the way. | Continue reading
The consumer arm of TomTom needed to simplify its identity management estate | Continue reading
The UK’s implementation of a Digital Services Tax has proven successful so far, but concerns about the future of the OECD’s international plans pose a risk to future revenue gains. | Continue reading
If your career has stalled or your resume isn’t getting a lot of traction with recruiters, it may not be your fault. It could be a less than stellar HR/Recruiting team that’s stymieing you. Some of their behavior and systems could be unethical. | Continue reading
The delivery firm is expanding use of electric vehicles, robots and mobile sensors. | Continue reading
Artificial Intelligence (AI) is a general purpose technology that impacts many aspects of society. But its unpredictability and fast paced development make it difficult to regulate. | Continue reading
Accenture's annual Tech Vision report focuses on atoms meeting bits... | Continue reading
The UK's fastest growing travel agent has cracked the use of conversational AI where other organizations have failed. | Continue reading
Leaders at Celonis and Deloitte come together to elevate women working in the space. | Continue reading