Online marketplaces run by other retailers are proving a positive move for Lands' End. | Continue reading
A techUK roundtable on digital IDs in the banking sector – and beyond – seemed upbeat and innovative. But really, it revealed a massive cart being put before a small, mysterious horse. | Continue reading
Digital operations vendor PagerDuty has had a stellar year, despite tougher macroeconomic conditions and elongated buying cycles. | Continue reading
By building teams of digital-savvy professionals on personalised learning paths, Athina Kanioura is helping her company to attract and retain a diverse pool of tech talent. | Continue reading
As a cloud services provider, Nutanix felt it needed to find a way to help its customers confront some of these issues and came up with a new job role – the cloud economist – someone to work with customers and get them beyond just thinking about the tech. I tracked one down to fi … | Continue reading
As a new business, Virgin Voyages has made it a priority to invest in experience from the start. Key to this has been the use of experience data from Qualtrics. | Continue reading
This deal is a bit different from the usual vendor/implementer alliance story. There’s a decent mid-market angle here that many implementers can’t/won’t enable. There’s a good culture fit and a mechanism for a global deployment capability. | Continue reading
Get ready to prmp yourselves! | Continue reading
That's the way the third-party cookie crumbles - Massimilia Ciccone of Confluent addresses the challenges and possibilities of tracking and benefiting from the right data as the digital advertising industry undergoes a radical change in data privacy. | Continue reading
SAP bought Qualtrics back in 2018, but has been looking for a buyer in recent months, against a challenging macroeconomic backdrop. | Continue reading
The Morgan Stanley Technology, Media & Telecom Conference opened up opportunities to present enterprise tech vendor visions around the likes of ChatGPT. | Continue reading
Virtual worlds offer unique training and investment opportunities, according to a techUK event. But not a cure for every healthcare ill. | Continue reading
ERP customers must face two competing challenges: external pressure and internal modernization. Joshua Greenbaum addresses the ERP complexity paradox, and digs into ASUG 2023 Pulse of the SAP Customer Survey for insights. | Continue reading
At RBC Wealth Management, a dedicated Center of Excellence works with Salesforce admins to design analytics dashboards that help financial advisors engage better with clients. | Continue reading
High street giant Superdrug to Mirakl ecomm to expand its product reach and to double what Superdrug.com shoppers can put in their baskets | Continue reading
A financial framework for understanding cloud compute costs - Cloud FinOps - could inform techies and the finance team | Continue reading
Whilst market watchers eye Silver Lake’s takeover bid of Qualtrics, CEO Zig Serafin is laser-focused on bringing the human touch to enterprise technology with the vendor’s experience management platform. | Continue reading
The purchase of healthcare giant Cerner is paying off, says CTO Larry Ellison. | Continue reading
Outreach enables data sharing with Snowflake, giving deeper insights into what's working/not working. | Continue reading
American Express is delivering experience data to multiple levels across the company, in near real-time, to understand how it can better service its customers. | Continue reading
Salesforce revealed it is adding generative AI to its products. But is this technology trustworthy enough for enterprise use cases? We drill into the risks and potential mitigations. | Continue reading
To wear a skirt, or not to wear a skirt? That used to be the question, but thankfully isn’t now for women in tech. For International Women's Day 2023, Qualtrics' Stephanie Barton offers advice to her younger self - and to others. | Continue reading
Female role models, shared parental leave and men being in the room could make a real difference to gender equality | Continue reading
After a series of high-profile women tech leaders have left their jobs over recent times, the question becomes is the industry going backwards in terms of diversity? | Continue reading
To mark International Women’s Day, we explore the initiatives of two organizations, JPMorgan Chase and HelloFresh, to try and get more young women into tech. | Continue reading
For International Women's Day, a round-up of some of diginomica's coverage of women in technology. | Continue reading
Three companies, from three different sectors, are using Qualtrics’ Experience Management tools to align both customer and employee experience - with empathy at the heart of the strategy. | Continue reading
Salesforce is tapping into generative AI across all its industry clouds. | Continue reading
A despatch from Dassault's 3D Experience World Conference. | Continue reading
He's back! Domo founder Josh James has returned to the CEO role at a time when the macro-economic climate is making life tougher for enterprise software firms. | Continue reading
Amidst the surge of AI hype and consternation, the promise of a sustainable Internet may seem more distant than ever. However, a framework for addressing these issues is still within reach. Here's one position to consider. | Continue reading
This week - Microsoft's Bing bot is flawed, but is enterprise search another matter? Enterprise software bellwethers turn in their earnings, with mixed reviews. Target's omni-triumphs face the headwinds, and in the whiffs, Zuckerberg downshifts the Metaverse. | Continue reading
It's a complicated retail landscape out there, one in which the omni-channel balance is going to be crucial. | Continue reading
The observability platform helps the gambling company to manage system outages and resolve any issues effectively. | Continue reading
The CEO of a Canadian start-up explains how AI could have a dramatic impact on the race to Net Zero. | Continue reading
How industrial refrigeration company Cimco uses Zoho CRM and analytics to improve sales performance - and why it turned down a $1 million quote to put in Salesforce. | Continue reading
Is healthcare the use case for ChatGPT? | Continue reading
Samsara’s Connected Operations Cloud continues to gain traction amongst large customers, as the vendor delivers strong FY2023 earnings. | Continue reading
A year ago I speculated on what would result from the coming together of Citrix and TIBCO. Now owned by the Cloud Software Group, which was formed to allow them to continue as independent brands, it seems a sensible time to see how right or wrong that speculation was. The answer, … | Continue reading
Taking a long look at Account Intelligence | Continue reading
Box improves profitability in FY23 Q4 earnings and FY24 outlook but disappoints with muted outlook, while CEO Levie talks up future LLM opportunity | Continue reading
There was plenty for Pure Storage to be positive about from this week’s Q4 and FY 2023 earnings - but it's clear that the current macro environment is placing some short term strain. | Continue reading
We're not out of the woods yet, but the buyer uncertainty levels seem to be coming down. | Continue reading
It's been a tough few months for Salesforce, but CEO Marc Benioff says that internal transformation has accelerated to meet the challenges. | Continue reading
Pure Storage says that its new FlashBlade//E solution is cheaper, has more capacity and is more environmentally friendly than hard disk alternatives. | Continue reading
Tomorrow and tomorrow and tomorrow never comes... | Continue reading
Nuanced – that is what Zoho is. And a recent, extensive visit to the operations in India provided a far deeper understanding as to the company, its management and its impact on the communities in which it operates. | Continue reading
Better times ahead, but for now the retail sector remains in turbulent times and Target's not escaping that. | Continue reading