Digital work requires a different management style with minimal supervision. Here's how Phil Libin, CEO of video meetings app mmhmm, organizes work in distributed teams. | Continue reading
A wide-ranging debate around data sharing and collaboration brought up some interesting questions and observations. | Continue reading
Keeping quiet over climate strategies is the latest obstacle to organizational climate action. | Continue reading
With its annual CX Trends survey finding that customers want better experiences, Zendesk proposes AI-enabled Immersive CX as the way forward. | Continue reading
Aided by LatCo Cantium Business Solutions, the project saw how the use of tablets, Alexa and internet-enabled services could help tackle the digital divide in the ‘Garden of England’, Kent | Continue reading
The Industrial Metaverse is taking shape - here's the lie of the land so far... | Continue reading
The amount of waste involved in retail returns is staggering, yet it doesn't have to be that way. Sustainable retail returns can be a viable part of the circular economy - early adopters are proving why. | Continue reading
CONFERENCE SKETCH - a Davos panel on financial innovation finds an industry talking up ‘the poor’ while bickering about disaster. | Continue reading
Pickle joins Samsara from Salesforce, where he brings a wealth of experience with him about how to effectively scale a company, without losing sight of what makes it unique. | Continue reading
There's an encouraging uptick in the number of people at Davos this year who say their organization has committed to Net Zero goals. But there's more to be done, says Benioff. | Continue reading
Business technology leaders that have already adopted eSIMs are seeing improvements in the role technology plays in work/life balance and business connectivity | Continue reading
The Society has used the platform to move from reactive support to a proactive approach to service management. | Continue reading
A software pioneer seems to agree with the US government over its AI Bill of Rights rather more than he claims | Continue reading
AI, ChatGPT, the Metaverse - the future's bright...but is the enterprise tech buy side ready to adopt? | Continue reading
Motor racing legend McLaren and its data analysis partner Splunk discuss how the make cars go faster – in both the real and virtual worlds | Continue reading
Initial public offerings (IPOs) can seem to be a daunting challenge in today's economy. But even now, it's possible to brave the turbulent market conditions - if you start with the right foundations. David Appel of Sage Intacct sets out the practical steps. | Continue reading
Global exports of creative services exceeded $1 trillion in 2020. And yet the British Government seems worryingly quiet about fostering creative sectors in the UK. Not only this, but it seems ignorant to the changes occurring at the intersection of creative fields and digital tec … | Continue reading
The Guide Dogs for the Blind Association CIO describes how the right approach to flexible working has helped the UK charity respond to the pandemic and the Vaccine Economy | Continue reading
Mobile apps, TikTok trends, and unified online/offline channels - it's all to be factored in. | Continue reading
By adopting Salesforce, F1 has moved from siloed solutions to a seamless data platform – and the result is deeper engagement between the sport and its fans. | Continue reading
Celonis published its 2022 Sustainability Report in recent days and the transparent data provides useful insights into how the vendor is thinking about reaching its climate goals. | Continue reading
This week - retailers ace the holiday exam, but tougher omni-tests are coming in 2023. ChatGPT hype has reached fever pitch - context is needed. And: FAA's fail keeps the IT failures and legacy tech conversation on the front burner. | Continue reading
The utility firm is using Snowflake and a series of other cloud-based services to create an integrated data stack for digital transformation. | Continue reading
Delivery and fulfillment is a challenge that has to be met by all omni-channel retailers to succeed in a hybrid shopping sector. | Continue reading
As 2023 brings fresh challenges, what achievements has the UK Government’s National Strategy for AI delivered to date? | Continue reading
Zensar subsidiary Foolproof helps end user frustration with a previously overly complex HR application access at UCL | Continue reading
MessageGears makes a major mobile move with its acquisition of Swrve. | Continue reading
With only 346 days left until Christmas, how did retailers perform in the season just finished? | Continue reading
As organizations digitally transform, Enterprise Architects are not losing their relevance - the role is, in fact, becoming more important | Continue reading
No sooner had Wrike become part of Citrix than it span out again. We speak to its CEO Andrew Filev about the growth prospects for work management in a tightening economy. | Continue reading
Bed, Bath & Beyond enters what must be the end game as its omni-channel ambitions fail to save it from plummeting sales and soaring losses. A casebook of how not to do retail transformation? | Continue reading
Are you a leader or a follower? Scott Brown of FinancialForce points to four characteristics being shown by leaders in the services sector - and what makes them stand out. | Continue reading
Drilling down on Heap's two-way integration with HubSpot. | Continue reading
The use cases for product tours and demo software are varied and touch all customer-facing departments in the organization. Next up, Storyscale. | Continue reading
The Business Intelligence landscape has changed, and it’s no longer just the domain of the analyst or IT. But the transition to self-service BI isn't a straightforward path. Brian Jackson of Texas Tech Credit Union shares how Domo helped his firm navigate the pitfalls. | Continue reading
Europe’s largest biomedical research center, Francis Crick Institute, says use of Snowflake can turn a two-year build into 30 minutes | Continue reading
A glut of research studies around the topic of sustainability exposes some alarming attitudes. | Continue reading
it is down to IT vendors and users to create, build and implement sustainable solutions, and the fact that all the current signs say that target such as achieving carbon neutrality are going to be missed is largely down to us not doing enough, urgently enough. | Continue reading
The first in a short series of looking at product tour and demo offerings. | Continue reading
We start the New Year with the next in our series on the journey to Frictionless Enterprise, as Phil Wainewright examines the ongoing evolution of the digital user experience. | Continue reading
Live AI systems, already operating at scale, can have dangerous consequences - and concerning downsides. In theory, the AI ethics movement should provide a corrective force. Yet so far, it has failed to do so. What is AI ethics getting wrong? | Continue reading
UK firm AgriSound offers a unique remote pollinator monitoring service using specialized multi-signal Pod Group SIM cards, which could help save the bees | Continue reading
Amazon and Salesforce become the latest tech sector giants to announce lay-offs as the macro-economic headwinds keep on. | Continue reading
Some interesting regional divisions on show courtesy of Bosch's 2023 Tech Compass report. | Continue reading
Launching a new public sector body and its technology services in under two years is possible; just ask Social Security Scotland. | Continue reading
Recruitment challenges and additional reading for the savvy CHRO in 2023 (and beyond). | Continue reading
Workforces continue to change but a lot of tech, processes and leaders in HR don’t. Here’s a discomfiting assessment of HR today and the work that must be done. | Continue reading
By now, the world knows about Southwest's massive holiday logistical meltdown, which stranded millions of passengers. Southwest blamed the system-wide breakdown on winter weather, but that doesn't hold up. A deeper look at Southwest's predicament surfaces harsh lessons on the pro … | Continue reading