With the seasonal sales already well-underway, will 2022 end on a high note for retailers? Certainly, it's been a tough 12 months - and there's more to come in 2023. | Continue reading
NIKE CEO John Donahoe said that the retailer’s 160 million members are key to the company building a personalized, direct relationship that beats out the competition. | Continue reading
Workday appoints a new co-CEO, Carl Eschenbach, with a plan to become sole CEO in early 2024, when co-founder Aneel Bhusri will step back to become Executive Chair | Continue reading
Across 2022, diginomica's partner ecosystem has added yet more commentary and analysis. Here's a selection of the best. | Continue reading
The MACH Alliance, an industry organization promoting a composable approach to building web commerce and content sites, plans to expand its reach in the B2B sector. | Continue reading
The UK’s largest homeless charity aims to mount an even bigger Crisis at Christmas than ever, thanks to use of free provision of Office 365, Teams, secure endpoints, and refurbished devices | Continue reading
Vatom technology powers a new blockchain-based project for the FIFA World Cup. | Continue reading
The US healthcare narrative is about "patient outcomes" and personalized medicine, supported by permissioned data. But the data on the state of rural hospitals tells a very different story. Unless we reckon with this, healthcare transformation is off the table. | Continue reading
The market reacted favorably to Adobe’s Q4 and fiscal 2022 results, sending the company's shares upwards. | Continue reading
As organizations look for quick wins and shorter ROI timescales, where should they be devoting their energies when it comes to customer experience next year? Matthias Goehler of Zendesk looks at ways to get smart. | Continue reading
I haven't been to Las Vegas for over two weeks now and that’s caused my travel fog to finally lift. Here are my picks for the better articles and topics affecting financial accounting technology in 2022 – plus – some thoughts on what’s to come. | Continue reading
A high-level debate on digital market regulation considers if the suggested solution of a Digital Markets Unit to tackle ‘Big Tech’ is the right one | Continue reading
Can the UK’s attempts to limit the power of Big Tech achieve anything significant? | Continue reading
Two use case exemplars of Appian's Data Fabric pitch in practice. | Continue reading
Neo4j’s graph technology is key to the London-based company’s unique approach to ethical metagenomic discovery | Continue reading
The National Audit Office has released a report this week investigating the BBC’s digital plans. Its key digital products are performing well, but risks remain. | Continue reading
CIOs are responsible for a major part of the organization's Scope 3 emissions, but data-led approaches can direct sustainability efforts | Continue reading
Looking back to look forward - Sumair Dutta reflects on the last twelve months in field service management at ServiceMax and how lessons can be applied in the future. | Continue reading
“We've come up with a thousand ways to make sure a plastic bottle gets a new life, but far too few to make sure someone leaving incarceration does.” | Continue reading
FinancialForce outlines enhancements in its Winter 2023 Release, out today, which aims to help services organizations and XaaS providers mind their margins and optimize operations. | Continue reading
Okta’s cloud-based identity management solution proves to be a very useful ‘glue’ for bridging legacy apps as firm moves to 100% cloud | Continue reading
Tech veteran Tom Siebel offers a pragmatic assessment of just how bad the current market downturn is going to be. | Continue reading
Market briefing - a top financial regulation lawyer shares thier perspective on the UK’s latest plans | Continue reading
Joining the dots to reduce the cost of insurance - Philip van der Wilt of Samsara shares how operators are challenging traditional approaches to insurance and improving safety for fleet vehicles with the right data connections. | Continue reading
Creating advertising assets at CBS is a complicated, multi-team process. With the help of Atlassian’s Jira and Confluence tools, the television network has streamlined its marketing activities. | Continue reading
Salesforce VP of Philanthropy Ron Smith explains how the cloud giant is targeting groups furthest from access to a tech career. | Continue reading
Biodiversity is hitting the headlines as COP15 takes place in Montreal. It is a topic that tech companies are likely to be hearing much more about over the next few years. | Continue reading
Oracle's second quarter numbers kept Wall Street happy despite prevailing macro-economic headwinds. | Continue reading
Business spend management vendor Coupa accepts an $8 billion buyout bid from private equity investor Thoma Bravo - will shareholders endorse the sale? | Continue reading
Online retailer The Very Group is bolstering its service experience across the business through the use of Atlassian’s Jira Service Management tool. | Continue reading
From fighting crime to fulfilling customer demand, Richard Timperlake of Confluent looks at the vital conversations businesses need to be having as the year draws to a close. | Continue reading
Rebag has seen its conversion metrics rise by bringing chat into its e-commerce experience. | Continue reading
Starbucks has taken its first steps into its long-awaited NFT gambit. | Continue reading
A new suite of tools from Rimini Street offers interoperability between older ERP systems and modern browsers, email protocols and operating systems. | Continue reading
Salesforce veteran Millham is now heading up the managing and transforming of the sales organization. Here's how he's going to do it. | Continue reading
Recently appointed CEO Allan Thygesen joins DocuSign from Google and has laid out plans for the company’s ‘Agreement Cloud’ future. | Continue reading
There’s an intriguing debate on the relative merits of ethics and regulation in the digital world. Where do you draw the line? | Continue reading
Slack brings out new packages focused on sales efficiency and teamwork with the wider organization at Salesforce World Tour, including tighter integration with Sales Cloud. | Continue reading
It's harder to sell these days. Here's the state of the sales nation according to over 7,000 reps worldwide. | Continue reading
Seven major enterprise technology vendors have women CIOs, as diversity awareness grows in the tech sector | Continue reading
With economic uncertainty breeding business caution, Zendesk's Andrew Lawson outlines five challenges ahead where customer service can take action to drive growth. | Continue reading
Walmart CEO McMillon has driven an omni-channel transformation at the retail giant, but the work isn't over yet. | Continue reading
A new UK rocket launch is imminent and we take a look at what it means for British innovation | Continue reading
To find out how professional services organizations are adapting to X-as-a-Service (XaaS), what they can learn from product companies, and vice-versa, I spoke to Dan Brown at FinancialForce. | Continue reading
It's not all about the tech! | Continue reading
Document model database vendor MongoDB saw its share price soar this week after better than expected earnings. | Continue reading
CEO Tien Tzuo has had to make a tough decision in the face of the current macro-economic climate. | Continue reading
Too much digital, not enough transformation - it’s time for a mindset shift when implementing change in field service management, writes Christian Pedersen of IFS. | Continue reading