SAP study shows shift in business attitudes to sustainability | Continue reading
PTC has waited a long time for this moment, but yesterday's announcement of a ServiceMax takeover has been worth that wait, according to CEO Jim Heppelmann. | Continue reading
Mapping and navigation specialist TomTom has a new vision of the future | Continue reading
The British Government has an obsession with Silicon Valley that just doesn’t seem to fade - but perhaps it should be looking to its neighbors for closer research and innovation collaboration? | Continue reading
Prospects can learn a lot about a potential software vendor if they only attended a vendor’s user conference. Unfortunately, they might not wrangle an invitation to the event. At the recent Ceridian Insights event, we saw its CEO deliver a masterclass. | Continue reading
Target turned in some hugely disappointing numbers yesterday, a far cry from the usual omni-channel success story we're used to. | Continue reading
The pest control specialist is using the cloud and a range of VMware technologies to ensure employees across the organisation can scale-up IT resources on-demand. | Continue reading
A big legal settlement undercuts a focus on omni-channel capabilities. | Continue reading
The Department for Environment, Food and Rural Affairs (DEFRA) was struggling to compete with the private sector to attract ServiceNow talent - so it decided it would help train the next generation of talent. | Continue reading
Baylor University’s administrative systems, mostly HR, have undergone a lot of change during the pandemic. In an interview with CIO Jon Allen we learn about a number of continuing talent needs that customers may want to consider post-implementation. Here are the lessons learned f … | Continue reading
SAP TechEd 2022 charged out of the gate - with a message of business user empowerment. How is this relevant? Grab your beverage of choice, and let's dig in. | Continue reading
Organizations need to improve their flexible working policies in the Vaccine Economy. | Continue reading
The importance of creating meaningful visual assets to help get your message across cannot be underestimated these days. A UK-based children’s cancer charity and Mexican community-led development NGO explain how they used tech to do just that. | Continue reading
We speak to three LGBTQ+ people working at MongoDB who share their experiences of working at the vendor and provide guidance on what it means to be a diverse and inclusive employer. | Continue reading
More personalization, a revamped Ocado proposition and a ‘super app’ to come - M&S’s management team provide an insight into omni-channel retail ambitions. | Continue reading
Crying out for modernization and automation in accounting - Dan Miller of Sage Intacct gets real about the power of AI with the latest survey findings from CFOs. | Continue reading
Very few engineers actually practice observability, says CEO Bill Staples, and that's an opportunity to grow. | Continue reading
AI technology is a bigger challenge than leaders realise. The solution? Data-centric AI. | Continue reading
Day one of the GitHub Universe event in San Francisco saw an enthusiastic audience celebrate the success of open source development in recent years | Continue reading
Process mining vendor Celonis has announced new applications this week that aim to democratize sustainability data, allowing organizations to make better decisions. | Continue reading
The carbon credits scheme makes it easier to protect oceans. | Continue reading
Employees at the engineering and construction giant use the platform to log in from around the world and collaborate on crucial design work. | Continue reading
How do various platforms and channels line up as vehicles to empower influencer marketing? | Continue reading
The German car giant treats digitalization as more than just software and tech. | Continue reading
As customers increasingly demand remote service, how are organizations responding? Sumair Dutta breaks down the three key points from ServiceMax's latest field service research, and what this means for technicians. | Continue reading
Figuring out the best approach to go-to-market is challenging. G2 wants to make it easier to make the right decisions. | Continue reading
Process mining vendor Celonis has today launched a range of new features that aim to extend process mining beyond individual processes, as well as open up its platform to a broad range of users. | Continue reading
CEO Raghu Raghuram recognizes that a shift to the cloud is tough for many companies, so his firm wants to make the transition simpler and more effective. | Continue reading
Manchester Airports Group is one of the UK’s largest airport providers and is learning lessons from the COVID-19 pandemic about what it takes to make a great employer. | Continue reading
Uber is uber-confident, while Lyft is being more cautious, but for now this sector of the Gig Economy is driving through the macro-economic downturn. | Continue reading
Do we have a skills crisis - or are we in a state of ‘skills paralysis’? Brenton O’Callaghan at Avantra believes the enemy is a failure to automate. | Continue reading
Responsibility inside - Intel explains its framework for ethical AI development | Continue reading
Marketers reckon they're more valuable in their contribution to their organizations than ever. | Continue reading
This week - tech layoffs keep the "employee engagement" hype in check. Developments at Meta and Twitter expose social media fault lines. Marketers struggle with their need for 1st party data, and enterprise vendors hold up (mostly) against the macro-economy. As always, your whiff … | Continue reading
Guru has expanded its knowledge management platform to help organizations disseminate key messages to employees in a more personalized and engaging manner than the intranets of old. | Continue reading
"We just need to deliver it better" - WeightWatchers CEO Sistani cuts to the heart of the firm's problems. | Continue reading
Mondelēz used Nexthink IT monitoring tech to both maintain productivity through COVID-19 - but also help employee stress levels, and even their carbon footprint | Continue reading
As diginomica has noted, Oracle has enormous healthcare ambitions. Rebecca Wetteman offers her assessment of these and the link to the firm's CX strategy. | Continue reading
A number of deals slipped across the line in Q3, but the need for Rimini Street's services is strong, argues Ravin. | Continue reading
Advisors get a joined-up view of customers and more queries resolved via self-service. | Continue reading
It really is all about the data, a lesson that marketers need to embrace. | Continue reading
The annual Nash Squared Digital Leadership Report reveals CIOs are rearchitecting the underpinnings of digital business | Continue reading
Long-time advisor to ServiceNow CEO Bill McDermott, Nick Tzitzon, offers his thoughts on how businesses can succeed in an increasingly complex environment. | Continue reading
By adopting Toca’s platform, the charity has reduced the need for manual intervention and can send timely information to key business decision makers. | Continue reading
Freshworks will be scaling up its customer prospect focus, but not chasing multi-million enterprise deals. | Continue reading
The launch of Grail by Dynatrace opens a new line of defense against the growing complexity of services – where each service comprises tens or even hundreds of different applications, and where multiple services interact to build business processes | Continue reading
Getting up to speed on the great data protection debate. Is the UK sailing ahead to a clear destination, or merely all at sea? | Continue reading
Network equipment supplier Extreme Networks has removed multiple spreadsheets from its supply chain management after putting in a new data warehouse and Kinaxis planning software. | Continue reading