A better quarter and a streaming deal with Paramount+, but it's too early to say the worst is over for Walmart. | Continue reading
Chic bodywear brand Wolford is switching its e-commerce platform to a composable MACH architecture for more flexibility and a better omni-channel experience | Continue reading
Sovereignty in the cloud - now a C-Suite concern? | Continue reading
A couple of new capabilities in the NetSuite product line should make mid-market buyers happy. These capabilities take advantage of advanced technology from Oracle – capabilities that other vendors might reserve for their larger customers. Will these new capabilities presage othe … | Continue reading
Progress at last in the pursuit of a tougher US data protection and privacy regime? Perhaps. | Continue reading
Recent political and policy moves that seek to enable a ‘data economy’ tie closely to the results of a new security survey, which assesses the ‘surveillance state’. | Continue reading
Nnaisense co-founder and CEO Faustino Gomez on whether AI and ML can really lead manufacturers into the realities of the 21st Century. | Continue reading
Whilst the macroeconomic environment is volatile, ServiceMax is staying focused on its strategy of expanding its product and ensuring customers get the value that they need. | Continue reading
The current state of the art in the practice of customer success is the use of value engineering to quantify KPIs that measure successful outcomes. | Continue reading
There's a growing need to apply Account Based Marketing across the entire customer lifecycle. Here's why - and how! | Continue reading
The QSR sector is one that is tailor-made for the efficiencies offered by digital transformation, but is there enough pragmatism on show? | Continue reading
Just four weeks into the job, CEO Duncan Angove explains his vision for scaling supply chain vendor Blue Yonder in the cloud. | Continue reading
Slack was critical to Deliveroos’ 2019-20 ‘Feed The NHS’ program | Continue reading
Nasdaq is requiring that companies listed on the US stock exchange disclose their ethnic and gender makeup. The move comes as new research shows that when times get tough, diversity priorities go out the window. | Continue reading
Salesforce Commerce Cloud and the Cloudinary DAM proving to be ideal foundation for shoe and accessory company Dune’s future | Continue reading
It’s important for business leaders to understand what ERP implementation challenges look like. Todd Kuhns of Acumatica explores three stumbling blocks and how they can be mitigated. | Continue reading
The government has time and time again said that science and technology are key to the UK’s future - but dig a little deeper and substance is lacking. | Continue reading
Come for the weight loss, stay for the community - and that means rethinking the approach to digital transformation at WeightWatchers. | Continue reading
The global macro-economic crisis is slowing down the decision-making process and triggering replanning all around. But Ravin argues that Rimini Street remains well-positioned. | Continue reading
A new data platform at LaLiga football club, built on Azure and Databricks, uncovers the real probability behind even the best shot hitting the back of the net | Continue reading
Twilio is being cautious given the current macro environment, but said that demand for its customer engagement platform was still strong. | Continue reading
IFS has acquired ULTIMO in an EAM move of note. Here's why it matters. | Continue reading
New Relic had some things to do as it entered its new fiscal year. CEO Bill Staples offers a progress report. | Continue reading
Databricks forms the basis of multinational oil and gas company Shell’s new Unified Data Analytics Platform | Continue reading
Confluent CEO Jay Kreps outlined how the company is removing friction for developers to test and try Confluent Cloud. | Continue reading
Starbucks has been a leader in digital transformation for over a decade, but it's time for more change, says interim CEO Howard Schultz. | Continue reading
As companies navigate how to interact with customers in a new realm, analysts predict that one industry above all others will be a prominent force in the metaverse - customer support. Matthias Grohler of Zendesk looks at the details. | Continue reading
I covered ERP vendor, Zoho, their platform and the ZohoOne suite in detail late last year (links below). The company continues to grow (significantly) and their customers seem to be loving them, too. One part of the narrative in recent years involves their move into the mid-marke … | Continue reading
Twin combination of move to SAP HANA and use of Solace EDA seen as crucial for achieving Heineken’s EverGreen digital transformation ambitions | Continue reading
Digital knowledge management platform Guru adds an internal announcements function to expand its reach across the enterprise Collaborative Canvas | Continue reading
PayPal is undergoing an extensive cost cutting programme, changing key senior leaders in the executive team and putting a focus on customer engagement. | Continue reading
Revenues are up, as are losses. But deal sizes are getting bigger and the value prop remains robust, says CEO Mathrubootham. | Continue reading
Inmarsat’s Anthony Spouncer discusses why some innovators want aviation to be automated and human-free. | Continue reading
Inflation can be an opportunity to re-evaluate your business processes and equipment. Hervé Duborjal explores how pharmaceutical company Astellas approached this with ServiceNow. | Continue reading
The controversial case of a Google engineer who claimed Google's LaMDA chatbot had become sentient re-ignited an old debate. But is sentient even the right word? How can an algorithm be extremely sophisticated, yet have no path towards sentience? | Continue reading
Atlassian partner Valiantys wins investment from Tercera to fuel expansion into enterprise service management, where it increasingly competes with ServiceNow. | Continue reading
Europe’s largest bank, HSBC, delivered a solid quarter and said that its transformation plan is on track as it seeks to squash a proposed break-up that’s been pitched by Chinese shareholders. | Continue reading
Salesforce is the latest cloud provider to sign a Memorandum of Understanding with the UK Government. | Continue reading
BT explains its February £30m contract and investment in an on-demand software engineering platform will help attract talent it has previously struggled to reach | Continue reading
"That's the way we've always done things", isn't going to help organizations thrive. Paolo Malinverno of Mulesoft explores how teams can overcome the obstacles to digital change. | Continue reading
BT did see some revenue growth this quarter, but the communications giant isn’t seeing the performance it would like with larger customers. | Continue reading
The US' second largest grocery chain is rethinking its approach in the Vaccine Economy, both online and offline. | Continue reading
If you're a marketer at a brand that feels it needs to be on TikTok, stop for a second or two and ask yourself some preparatory questions... | Continue reading
Internal technology recruiters are becoming a key weapon for CIOs seeking talent as they take back control | Continue reading
Prakash Vyas, Head of Portfolio at OutSystems, offers up a low code perspective on some pressing platform issues facing enterprise developers. | Continue reading
AWS growth far outstrips the overall Amazon rate. | Continue reading
There is exciting news on future flight plans in the UK – but have strategists thought things through? | Continue reading
At ZohoDay 2022 this week, cloud-based business software vendor Zoho gave industry analysts an insight into its highly distinctive culture and philosophy. | Continue reading