The cancer charity is now able to offer a more personal touch for its users. | Continue reading
MPs on the influential Public Accounts Committee have said that the government could have done better to prevent a significant amount of fraud and error when providing COVID-19 support. | Continue reading
At FutureStack, announcements from New Relic see the vendor bringing security into observability, adding Azure hosting, boosting Kubernetes and embedding logs into APM. | Continue reading
At its European conference, business spend management vendor Coupa adds support for ESG compliance but wants to see companies take action, too. | Continue reading
Vidyard's Tyler Lessard explains how video can become a powerful sales enablement and support tool. | Continue reading
Walmart had a tough Q1 with e-commerce growth stalling as external factors kicked in. | Continue reading
Building a data-centric culture is critical to supporting the work of Feeding America as it tackles the societal scourge of food insecurity. | Continue reading
Kirsty Graham, VP of People Success, Europe, at Unit4 examines how as we emerge from the pandemic, businesses must shift their priorities rapidly from pure survival to sustainable growth. To achieve productivity and profit objectives, leaders need to retain talent and motivate em … | Continue reading
A new IBM survey suggests that whilst the UK has laid out its vision for being an AI powerhouse, a lack of skills is holding it back. | Continue reading
Life sciences and pharmaceutical giant Bayer is ‘transforming its digital core’ in a bid to improve both the employee and customer experience. | Continue reading
Making data speak the language of people - a bold ambition from Tableau, one backed up by new storytelling capabilities in Tableau Cloud. | Continue reading
Project Tempest will see thousands of Ocado bots running in AWS cloud environments | Continue reading
A perfect storm of challenges has led Qualcomm to Kinaxis and Genpact. | Continue reading
Sometimes the AI ethics conversation appears to be a morass of well-meaning platitudes, without forward direction. A notable article via the Carnegie Council for Ethics in International Affairs brings these issues to a head. | Continue reading
Hospitality brands such as Four Seasons and Soho House are using messaging and mobile apps to improve the guest experience. | Continue reading
Samsara aims to make it easier for organizations with large-scale physical operations to get their hands on IoT data, in order to improve experience and gain efficiencies. | Continue reading
Vincent Toesca of Coupa drills down into data to explores seven ways that companies can measure and maximize business spend efforts. | Continue reading
The production of great digital services relies on solid technological foundations, but also a strong cultural approach. | Continue reading
Britivic’s ‘Beyond The Bottle’ R&D unit pulled in everything from Amazon edge computing to Business Intelligence to produce the Aqua Libra Co Flavor Tap in just four weeks | Continue reading
A personal take on tech marketing, its issues and some thoughts on how to improve matters. Get a cup of coffee - it's tough love time. | Continue reading
WeightWatchers has been big on digital for a long time, but COVID has brought about a desire for more human connection. Time for some omni-channel adjustment... | Continue reading
Revenues continue to grow as New Relic's shift to a consumption model hits a new high. | Continue reading
At Kinexions22, chemicals manufacturer PQ Corp shares lessons learned from its roll-out of Kinaxis for demand and supply planning | Continue reading
Chris Middleton looks at a torrid week for alternative finance. | Continue reading
Blau-Gelbes Kreuz e.V has been supporting Ukraine since Russia invaded the Crimean Peninsula in 2014, but has since scaled its operations as a result of the war. | Continue reading
Peloton was 'made' by the COVID crisis, but the Vaccine Economy has seen a shift in its fortunes, not helped by some seemingly crucial underlying tech issues. | Continue reading
Sapphire teed up a panel of CIO experts to set out their stalls in terms of organizational priorities. | Continue reading
Tech leaders need strong empathy and policy to help team members cope with loss | Continue reading
ServiceNow has traditionally mostly steered clear of enterprise resource planning, but the company sees opportunity in replicating the success it has had in HR/HCM in the ERP space. | Continue reading
The UK Government reckons breaking away from EU data protection standards is a winner. The Secretary of State in charge of this also believes that the internet is 10 years old, mind you... | Continue reading
Does the latest academic treatise on ethical robotics and AI really tell us anything new? | Continue reading
Kinaxis launches Planning.AI, a new analytics platform that automates much of the groundwork in answering complex planning questions in demand and supply chain. | Continue reading
CEO Sudheesh Nair has spoken previously about his desire to ‘kill dashboards’ and to truly democratize data analytics, through ThoughtSpot’s cloud platform. | Continue reading
There's a perfect storm out there and Chief Supply Chain Officers are facing up to some big challenges. | Continue reading
Catching up with Xactly's progress... | Continue reading
The Digital Markets Unit will be given powers to provide tech giants with a ‘strategic market status’ and ensure that they follow a tailored code of conduct. | Continue reading
At FFX 2022, Scott Brown, CEO of FinancialForce, introduces the notion of Services-as-a-Business while Neeracha Taychakhoonavudh describes how customer success works at Salesforce. | Continue reading
Rimini Street continues to expand its client footprint. | Continue reading
29 CIOs share their insights on how to make the right impressions on day one as a new business technology leader | Continue reading
This week - real world AI use cases get a closer look, while retailers grapple with consumer (dis)loyalty. Blockchain for identity verification and gets a surprising nod, and Atlassian reviews its outage (and gets reviewed). AI also whiffs. | Continue reading
All indications suggest that Confluent’s commercial offering of Apache Kafka is gaining significant traction in the market. | Continue reading
Online fashion retailer Boohoo has hit some major bumps in the road as the Vaccine Economy takes shape. | Continue reading
From Legoland to Alton Towers, Merlin CTO Lee Cowie says the effective use of digital systems and services across its attractions keeps visitors engaged and happy. | Continue reading
Customer service is higher priority than ever for business growth. Matthias Goehler of Zendesk outlines three ways to maximize personalization and quality to positively affect business performance this year. | Continue reading
Twilio executives highlight that the company’s period of investing should start to deliver results over the coming quarters. | Continue reading
Starbucks hasn't invested where it needed to over the past couple of years and the core business needs attention. So now's the time to go big on NFTs, right? | Continue reading
Despite the skills shortage, CIOs in the UK have a wealth of training methods open to them | Continue reading
Ofqual - England’s qualifications and exams regulator - has set out a new three year plan, which looks at the opportunity of on-screen assessment. | Continue reading