Freshworks CEO Girish Mathrubootham is looking to the firm's new e-commerce CRM offering as a major opportunity. | Continue reading
Hamiedha Sahebzada of ServiceNow explains why low-code is for everyone - and points to one company who is walking the low-code talk now. | Continue reading
Heap has a good record on diversity, but the work goes on, says EVP of Product, Rachel Obstler. | Continue reading
After two years of crisis mode, any hope of 2022 being a time to take stock hasn't panned out. Salesforce's Rob Garf says now is not the time to slow down on transformation. | Continue reading
The London Legacy Development Corporation is using real-time data to help ensure the effective flow of people and vehicles around the park. | Continue reading
The inside story on an overlooked US acquisition of a UK technology success. | Continue reading
The ‘Amazon of Brazil’, Lojas Americanas, says 51 million customers will benefit from the use of Soda’s data checking environment and SQL testing framework | Continue reading
Marketing attribution is needed to identify how well - or otherwise - a marketing campaign is doing. Here are some ideas on how to achieve that! | Continue reading
Cloud data migrations can bring significant operational benefits - not to mention opening up AI/ML use cases. That doesn't mean these migrations are easy. Getting migrations right starts with data governance. | Continue reading
After its acquisition of Slapdash, work management platform ClickUp is able to integrate more tightly into the ecosystem of SaaS apps most businesses use today. | Continue reading
Building out the future, leveraging AI off Big Data. | Continue reading
NORD/LB is undergoing a transformation programme worth approximately 500 million euros - part of that is unleashing data across the organization to embrace rapid change. | Continue reading
Eurotunnel is tapping into Salesforce to enable greater personalization of customer offerings. | Continue reading
Zendesk Suite is delivering results for the firm as customer adoption ramps up. | Continue reading
Technology played a critical role in helping IT service teams adapt. Prasad Ramakrishnan shares the highlights from the Freshworks annual benchmark report, and some noteable industry winners and losers statistics. | Continue reading
ServiceNow CEO Bill McDermott is also confident about the firm hitting its target of $10 billion revenue by 2024. | Continue reading
Google's cloud arm continues to grow. | Continue reading
Meta's share price was up on a decidedly mixed quarterly report, but the brakes are being put on in several areas of the firm. | Continue reading
Digital twins can increase predictability of future maintenance of mission-critical, high-cost, and often complex assets, thereby lowering risk for organizations in asset-intensive industries. Michael Ouissi, Chief Customer Officer, IFS, examines the value for three such industri … | Continue reading
Microsoft's cloud offerings underpin a strong quarter and allow CEO Satya Nadella to remain confident despite the macro-economic climate. | Continue reading
MPs on the influential Public Accounts Committee found that the government and the British Business Bank would have suffered fewer losses had they invested in better data management. | Continue reading
10x Banking is aiming to reinvent the industry with its SaaS banking platform - where real time event streaming data, enabled by Confluent, is at its core. | Continue reading
ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app. | Continue reading
The EU looks set to push the Digital Services Act through. What are the implications for Big Tech? | Continue reading
Do data scientists really spend 80% of their time wrangling data? Last time around, we examined this notion. But when it comes to data management, how can machine learning change data platforms for the better? | Continue reading
Workday has shifted/tuned its strategy, technology and marketing recently. Gone is the Power of One and now it showcases a multi-faceted Power to Adapt concept. This will change how Workday deals with acquired products (inorganic growth), how it empowers customers, how its partne … | Continue reading
If RPA doesn’t achieve what you want, this company says it will give you your money back. Should the IT industry be quaking in its boots? | Continue reading
SAP is cutting ties with Russia with a resultant impact on its financial results. | Continue reading
Many of the issues around AI and ethics are understood, but what practical steps should we take to protect citizens? | Continue reading
Strong revenue growth from Qualtrics to kick off its 2022 fiscal year. | Continue reading
A key policy voice sets out what she believes should happen next in rolling out the government’s AI Strategy. | Continue reading
NHS England is considering how the NHS App could one day be used by citizens to control who has access to their healthcare data - with opt-out mechanisms. | Continue reading
CFOs are prioritizing a data-driven culture to stay ahead of change. Planful's Grant Halloran advocates for a finance-forward future and shares three essential factors for leaders to keep in mind. | Continue reading
An interview with DocuSign CEO Dan Springer about building up the company's role in the enterprise Agreement Cloud and the future of digital signature. | Continue reading
Health data experts working with the NHS share their views on how the institution can build and maintain trust with citizens, in order to take advantage of data sharing. | Continue reading
Knowledge workers are coming under pressure to get back to their office desks, setting up tension between employers and employees that can't possibly end well. | Continue reading
Bank of America delivered a solid set of results and was positive on outlook. Its digital capabilities and investments continue to fuel growth at the bank. | Continue reading
As IT partners take on a more strategic role to advance and transform the businesses of their clients, Beata Wright of Unit4 examines why it’s up to vendors to invest in their partner ecosystem to set them up for success. | Continue reading
Albertsons CEO ticks off the omni-channel items on his shopping list. | Continue reading
In the first of a two part article, Tesco's online growth plans come under the spotlight. | Continue reading
Filling in the gaps in marketing strategy... | Continue reading
The Great Resignation may be a result, not the cause, of employment woes in effect today. It’s time to parse the reality of what’s going on in business and add a dose of realism. It’s also time to see what HR & top executives should really be doing at this time. | Continue reading
There were signs of success not that long ago, but Bed, Bath & Beyond is in deep trouble again... | Continue reading
Artificial Intelligence, Artificial General Intelligence, Super Intelligence - this is Asimov’s Three Laws of Robotics and then some, as MIT's Max Tegmark explains. | Continue reading
The Commonwealth Bank of Australia is using Atlassian Jira and Confluence tooling to ensure its development work is compliant with financial regulations. | Continue reading
Soon after the start of the war in Ukraine, Monday.com’s emergency response unit went into one of the refugee camps on the Polish border to help sort out its formidable logistics problems. | Continue reading
CEO Scott Brown reports record growth as FinancialForce unveils its spring release, including its recently launched FP&A product. | Continue reading
This time last year ASOS was riding an e-commerce wave. Flash forward 12 months and the picture's not so pretty. | Continue reading