An interview with spend management vendor Coupa's CIO on the importance of the long view in IT strategy and the need for political skills as well as tech | Continue reading
It's not easy being green | Continue reading
What's ahead for the Connected Shopper? | Continue reading
The trend of mid-market companies investing in SaaS has led to rising costs - and tangled software complexity. Vijay Sundaram of Zoho breaks down three responses for mid-market business leaders. | Continue reading
Tercera leads a $5.6 million round in Hakkoda, which it has 'co-incubated' to create a pureplay data engineering services firm specializing in Snowflake projects, delivered in an XaaS business model | Continue reading
Rimini Street Q3 | Continue reading
The Department for Business, Energy and Industrial Strategy’s CDIO Karl Hoods is pioneering a creative approach to public sector IT. | Continue reading
Heads up, ERP operations leaders and professionals. Brendan O'Callaghan of Avantra has a wake-up call for you: automating SAP landscapes is not a wish list item. If you're not doing it now, it's time. Here's his five keys to getting it right. | Continue reading
Talend has revealed its Fall ‘21 release features, which include packaged data quality services and non-consumption pricing for Stitch, to encourage customers to use data more. | Continue reading
The well-worn phrase 'this is the way we've always done it' is out of date for service agents' working hours. Peter Lorant of Zendesk shares why companies need to take note - and be flexible. | Continue reading
Freshworks first earnings post-IPO | Continue reading
Co-operative e-commerce thinking at Co-op | Continue reading
Supply chain practitioners speaking at recent Kinaxis virtual events emphasized the importance of connecting data and processes across silos - more proof points for Frictionless Enterprise. | Continue reading
Over the years ServiceNow has shifted and adapted, as buyers grew aware of the platform’s capabilities. And now CEO Bill McDermott tells us about what could be perceived as a new era for the company. | Continue reading
New Oracle research shows employers need to up their game in flexibility, education, career advancement for employees. Or else. Yvette Cameron shares the highlights. | Continue reading
CFO priorities | Continue reading
Taking fight at George Best airport. | Continue reading
Coventry Building Society brings a virtual agent and a ‘genius bar’ experience to employees, using ServiceNow, to reduce demand on the service desk. | Continue reading
As enterprise applications continue to grow and evolve, how do CIOs ensure their support models are able to keep up with business demand? Pat Phelan of Rimini Street offers three ways that unified software services can help. | Continue reading
Supersized AI at McDonald's | Continue reading
The UN's declarations on AI and human rights are meant as a wake-up call. There is now a new report on AI and human rights to consider, but I believe we have overlooked the historical context of technology adoption. | Continue reading
I'm always in for a finance transformation story, and the Sage Intacct analyst day brought a stand out. Mob Scene's financial transformation reads like the movie productions they market. Bet your career on cloud finance? Here's how Brett Abbey and team pulled it off. | Continue reading
In the run-up to the vendor's X4U annual event, I asked Mike Ettling, Unit4 CEO, why he believes midmarket organizations need a different kind of ERP | Continue reading
Zendesk's $4.1bn gambit with Momentive | Continue reading
ERP change | Continue reading
Salesforce announces new Field Service capabilities including better scheduling, remote virtual assistance, customizable mobile apps and contract integration | Continue reading
The need to react to IT disruption will keep businesses on their toes even as the effects of the pandemic subside. Steve Dunne of Workday shares what some did with the resources available to them to bounce back. | Continue reading
ServiceNow CEO is big on optimism. | Continue reading
Zoho didn’t just enhance its upmarket Zoho One suite – it used advanced technology to redefine what software buyers should expect from an ERP suite. Zoho calls it’s a business operating system – I call it a step change in the ERP market. | Continue reading
While not every software customer will grow, it was interesting to hear from so many NetSuite customers and their growth stories. But, there’s more to this as many are using a lot of data beyond that processed by a traditional ERP. Here’s a look at this phenomenon. | Continue reading
What's behind the choice to run S/4 HANA in the cloud - or not? ASUG chair Geoff Scott presents findings from recent surveys of ASUG and DSAG members. | Continue reading
MPs on the influential Public Accounts Committee have slammed the UK’s Test and Trace system, which was implemented to break chains of COVID-19 transmission. | Continue reading
Microsoft rises in the cloud | Continue reading
Arm and NVIDIA - where next? | Continue reading
Workfront announcements tee up collaboration as a big theme at this week's Adobe MAX, bringing workflow automation into everyday creative and marketing tools | Continue reading
Poor, poor Facebook | Continue reading
Data analysts and access to report building tools have traditionally been a constraining factor leading to bottlenecks. Preethy Padmanabhan of Freshworks makes the case for citizen analysts through data democratization. | Continue reading
Marketing maturity | Continue reading
The Trevor Project is the world’s largest suicide prevention and crisis intervention for LGBTQ+ young people. The nonprofit is using AI to train counsellors and identify high risk individuals. | Continue reading
With rising adoption of microservices and 5G on the way, technology observability has a new level of complexity. Marck Robinson of New Relic explains why it needs to be open, and how we get there. | Continue reading
Supermums incoming... | Continue reading
CIO, meet CMO | Continue reading
Nudging isn't new - but algorithmic nudging ups the ante. The AI ethics debate now extends to these new means of persuasion. It's an issue we should all take a look at, whether we're the nudger, or the nudgee. | Continue reading
New Relic has acquired CodeStream to bring observability directly into developer workflows in the IDE and help them build better software. | Continue reading
This week's Twilio Signal built on the acquisition of Segment to launch Twilio Engage, billed as a growth automation platform in place of traditional marketing clouds | Continue reading