Salesforce + and chill | Continue reading
The past year’s upheaval is an ongoing invitation to explore the innovative use of space, authentic inclusivity, and the democratization of knowledge. Zendesk's Fidelma Butler outlines the pillars of post-pandemic collaboration. | Continue reading
Target's digital drop | Continue reading
Coupa unveils an app marketplace for its business spend management platform and sees opportunities for ISVs to extend into new aspects of supply chain and sourcing. | Continue reading
App-based home delivery services are not new, exactly. But the COVID-19 pandemic has made services such as Just Eat Takeaway and DoorDash a central part of many peoples’ lives. | Continue reading
Walmart's omni-channel challenge | Continue reading
Most service teams these days are charged with growing service revenues. Coen Jeukens of ServiceMax maps out the steps you need to take to achieve service revenue growth. | Continue reading
The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing | Continue reading
Albertsons and e-commerce | Continue reading
Many of the mechanisms and processes a finance team needs to put in place to enable continuous close are worth doing, even if you still only close once a month. | Continue reading
Anwen Robinson has extensive experience in the ERP and cloud industry and is hoping she can build Infor’s UK & Ireland business to be the largest outside of the Americas. | Continue reading
Hits and Misses | Continue reading
Companies addressing their remote working policies face an ultimatum - change, or lose talent to competitors. Chris Pope of ServiceNow speaks to Chris Herd, FirstBase HQ about reaping the benefits of hybrid working. | Continue reading
Reducing supply chain risk is an important focus for procurement leaders - Tom Anthony of Oracle explores the ways analytics can be a critical risk management tool. | Continue reading
GoExpedi believes ordering industrial parts and tools should be as easy as ordering books on Amazon. The startup is bringing digital transformation to maintenance teams in the energy industry. | Continue reading
Global consultancy firm Accenture is consolidating its data, processes and systems onto ServiceNow to create a ‘single pane of glass’ for service and operations management. | Continue reading
Workday's move to add a second public cloud option for its core enterprise applications is a big win for Google Cloud and its focus on data and ML | Continue reading
Supply chain solutions | Continue reading
When you step back and look at the full supply chain that’s supposed to be serving your firm, you’ll see some eye-opening problems, as detailed in this first of a two part examination. | Continue reading
When London’s COVID-19 vaccination centers needed to staff up at speed, a recruitment chatbot built on top of Twilio’s enterprise communication platform was the best way to accelerate the hiring process | Continue reading
The British Government has this week launched a consultation on its new ‘pro-competition regime for digital markets’. | Continue reading
Apple vs child porn vs privacy | Continue reading
All RISE at Revlon | Continue reading
Rimini Street CEO on Q2 | Continue reading
Building a finance tech stack for a growing SaaS business is a marathon not a sprint. David Appel of Sage Intacct shares his expertise with five lessons for success. | Continue reading
Dropbox and a distributed world of work | Continue reading
Social Commerce - Facebook and Twitter aim high | Continue reading
New Relic CEO priorities | Continue reading
Lisa Dodman of Unit4 describes her company’s approach to workspace transformation and the guiding principles of freedom, trust and people experience which it’s following. | Continue reading
Security trends under review | Continue reading
There’s no such thing as being only sales-driven or product-led; many companies fall somewhere in between. That’s where the product-led funnel comes into play. | Continue reading
As Unit4 moves ahead under new ownership, CEO Mike Ettling tells us how it plans to achieve a $10 billion valuation as customers move onto its ERPx platform | Continue reading
Amazon hit by massive GDPR fine | Continue reading
Self-serving education | Continue reading
Zendesk and enterprise growth. | Continue reading
Zero Trust security is often hyped as the solution to enterprise data breaches. But if your corporate goal is the democratization of analytics, Zero Trust security is a flawed approach. Here's my rebuttal to Zero Trust advocates. | Continue reading