Providing customers with a world-class and seamless user experience is critical for the success of any business. It is therefore important that you have a robust on-call strategy that optimizes the availability of the right subject matter experts, on-call engineers, and support e … | Continue reading
## Incident Response 2.0 — The Zenduty Incident Command System(ICS) | Continue reading
Microsoft Azure is a cloud computing service providing infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) supporting multiple Microsoft Specific and third-party services and systems with 90+ compliance offerings and trusted by 95% of … | Continue reading
## Reason 1: Zenduty’s Custom Routing Rule(s)! | Continue reading
## Incident management for remote/WFH teams | Continue reading
## Incident Alert Routing — Getting woken up only by alerts that matter to you | Continue reading
## Incident Alert Routing — reducing noise and getting woken up only by alerts that matter | Continue reading
Every organization is different in the way it functions as a whole, with different approaches to operations management, functionality and legal structure. However every company whether big or small face unplanned downtimes from time to time. | Continue reading
## Zenduty — SRE Puzzle of the week — Forgotten password | Continue reading
Our guide to making on-call and managing incidents Zen. Inspired by Tim Peters' [The Zen of Python](https://www.python.org/dev/peps/pep-0020/) | Continue reading
