Give Hard Feedback Fast

The impact of feedback is greatest when received as close as possible to the behavior in question. If you have feedback for someone and don’t tell them, then they don’t have a problem. You have a problem. It only becomes their problem once you tell them. | Continue reading


@boz.com | 1 year ago

Humility and Hyperbole

It is tempting to communicate with rhetorical flourish but it is more optimal over the long term to communicate humbly | Continue reading


@boz.com | 2 years ago

Impact Trap

It is not what we have learned that makes us valuable over time but rather our ability to learn. It is not the impact we have had but the impact we are capable of having. | Continue reading


@boz.com | 2 years ago

Strength Dictates Weakness

Our greatest strengths cover for our greatest weaknesses | Continue reading


@boz.com | 2 years ago

Failure Theory

While the rate of failure can be reduced over time that often comes at the expense of introducing the possibility of more catastrophic failures. It can be helpful to model failure as a fixed sum which will be released either in a large number of small increments or a small number … | Continue reading


@boz.com | 2 years ago

Process I've used for personal growth

The work of personal growth is what happens between the revelations that trigger it | Continue reading


@boz.com | 3 years ago

What Executives Do

Executive is not a real job, but if it were here would be its description | Continue reading


@boz.com | 3 years ago

On Middle Management

People care about their direct manager and the CEO, and everyone in between gets a lot less attention, which is an opportunity to do other work | Continue reading


@boz.com | 3 years ago

The Revenue Takes Care of Itself

You do not make money by trying to make money but rather by creating value | Continue reading


@boz.com | 3 years ago

Malcontents

Every company has people who agitate for change. It is important to embrace those people and harness their energy but they also need to learn how to be more effective. | Continue reading


@boz.com | 3 years ago

A career cold start algorithm

Starting a new job can be stressful so I've developed an algorithm that has helped me get up to speed quickly. | Continue reading


@boz.com | 3 years ago

On Reviews at Facebook

Product reviews are a staple of development at Facebook. This is a very practical description of how they work. | Continue reading


@boz.com | 3 years ago

A Personal Interface

Without an API people don't know how to use software. The same is true of careers. | Continue reading


@boz.com | 3 years ago

Be Kind

Being kind is fundamentally about taking responsibility for your impact on the people around you. It requires you be mindful of their feelings and considerate of the way your presence affects them. | Continue reading


@boz.com | 4 years ago

Refuse to Rule

Sometimes leadership means forcing the team to step up and take responsibility for themselves | Continue reading


@boz.com | 5 years ago

How Not to Disagree

Disagree & Commit is easy to say but hard to do. Here is what happens if you do not. | Continue reading


@boz.com | 5 years ago

How to Win an Argument

Winning an argument is about being right, and if you are confident about being right you shouldn't fear being proven so. | Continue reading


@boz.com | 5 years ago

Mutual Knowledge

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. | Continue reading


@boz.com | 5 years ago

Breaking Bad News

People often try to soften the blow of bad news. It doesn't work. | Continue reading


@boz.com | 5 years ago

Be Kind (2015)

Being kind is fundamentally about taking responsibility for your impact on the people around you. It requires you be mindful of their feelings and considerate of the way your presence affects them. | Continue reading


@boz.com | 5 years ago

The P Rules

Supervising successful meetings isn't about the content but rather the people | Continue reading


@boz.com | 5 years ago

Survivorship Bias and Growth

People look down on companies that prioritize growth but there is evidence it isn't just the best thing for the company but the best thing for the product too | Continue reading


@boz.com | 5 years ago