When negotiating a price, never bid with a round number (2016)

Investors who offer “precise” bids for company shares yield better outcomes than those who offer round-number bids, according to research by Petri Hukkanen and Matti Keloharju. | Continue reading


@hbswk.hbs.edu | 1 year ago

Rituals at Work: Teams That Play Together Stay Together

Rituals—even seemingly silly ones—help employees bond and add meaning to their work, says research by Michael Norton, Francesca Gino, and colleagues. After two years of pandemic disruption, who wouldn't welcome a workday pick-me-up? | Continue reading


@hbswk.hbs.edu | 2 years ago

The Truck Driver Who Reinvented Shipping

HBS Working Knowledge: Business Research for Business Leaders | Continue reading


@hbswk.hbs.edu | 2 years ago

Harvard Business School – Seven Strategy Questions

The key to a successful business strategy lies in asking good questions, says Harvard Business School professor Robert Simons. An excerpt from "Seven Strategy Questions." | Continue reading


@hbswk.hbs.edu | 2 years ago

Introverts: Leaders for Proactive Employees

Introverts can be better leaders than extraverts, especially when their employees are naturally proactive, according to Harvard Business School professor Francesca Gino. | Continue reading


@hbswk.hbs.edu | 2 years ago

Beyond Pajamas: Sizing Up the Pandemic Shopper

COVID-19 forced many shoppers to make their first online purchases. But will these customers stick around? Research by Ayelet Israeli, Eva Ascarza, and colleague. | Continue reading


@hbswk.hbs.edu | 3 years ago

How Chase Sapphire retained customers

HBS Working Knowledge: Business Research for Business Leaders | Continue reading


@hbswk.hbs.edu | 3 years ago

Steve Jobs and Jeff Bezos Meet “Ginger” (2003)

6/16/2003 The story behind Dean Kamen's Segway scooter, and his combustive meeting with the kingpins of Apple and Amazon. Excerpt from Code Name Ginger. by Steve Kemper Steve Kemper was given complete behind-the-scenes access to Dean Kamen and the Segway design team during develo … | Continue reading


@hbswk.hbs.edu | 3 years ago

Reflecting on Work Improves Job Performance

New research by Francesca Gino, Gary Pisano, and colleagues shows that taking time to reflect on our work will improve our job performance in the long run. | Continue reading


@hbswk.hbs.edu | 4 years ago

Lessons for Retailers from the Rebirth of Indie Bookstores

Independent bookstores are resurging. Their strategies offer lessons for many disrupted industries to compete against Amazon and other digital retailers, says Ryan Raffaelli. | Continue reading


@hbswk.hbs.edu | 4 years ago

Do TV Debates Sway Voters?

Days before yet another Democratic presidential debate, Vincent Pons reports that TV forums don’t influence voters. | Continue reading


@hbswk.hbs.edu | 4 years ago

Understanding users of social networks (2009)

Many business execs are mystified about how to reach potential customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski has answers. | Continue reading


@hbswk.hbs.edu | 4 years ago

How to Recover Gracefully After Shutting Down Your Startup

It’s hard to call it quits on a business venture, but entrepreneurs can wind down a struggling startup while keeping their reputations and sanity intact, says Tom Eisenmann. The first step is knowing when to accept defeat. | Continue reading


@hbswk.hbs.edu | 4 years ago

WeWork–The IPO That Shouldn’t? – HBS Working Knowledge – Harvard Business School

WeWork's IPO has been one of the most debated in recent memory. But the real controversy, says Nori Gerardo Lietz, is what is contained in the company's prospectus. | Continue reading


@hbswk.hbs.edu | 4 years ago

Learning to Become a Taste Expert

How should we learn to discriminate a fine wine or chocolate? Tradition says use a flavor wheel and map the taste into vocabulary. Kathryn A. Latour and John A. Deighton find that works for novices, but, beyond a point, it is counterproductive. Enthusiasts perform more like exper … | Continue reading


@hbswk.hbs.edu | 4 years ago

Experimentation and startup performance: Evidence from A/B testing

Is experimentation the right strategy for startups? This analysis of the adoption of A/B testing technology by 35,000 global startups provides evidence that a strategy based on repeated experimentation will improve performance over time, but benefits vary. | Continue reading


@hbswk.hbs.edu | 4 years ago

How Companies Benefit When Employees Work Remotely

Letting independent workers choose their locations can boost companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues. | Continue reading


@hbswk.hbs.edu | 4 years ago

The Founding CEO’s Dilemma: Stay or Go?

HBS Working Knowledge: Business Research for Business Leaders | Continue reading


@hbswk.hbs.edu | 4 years ago

How Companies Benefit When Employees Work Remotely

Letting independent workers choose their locations can boost companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues. | Continue reading


@hbswk.hbs.edu | 4 years ago

Are Paywalls Saving Newspapers?

Newspapers with reputable brands and unique content are finding success behind paywalls. For most papers, however, the future is not so clear, says Doug J. Chung. | Continue reading


@hbswk.hbs.edu | 4 years ago

Pay Attention to Your ‘Extreme Consumers’

Jill Avery and Michael Norton explain what marketers can learn from consumers whose preferences lie outside of the mainstream. | Continue reading


@hbswk.hbs.edu | 4 years ago

The Unexpected Way Whistleblowers Reduce Government Fraud

Even unfounded allegations by whistleblowers can force government contractors to renegotiate their terms, say Jonas Heese and Gerardo Perez Cavazos. | Continue reading


@hbswk.hbs.edu | 4 years ago

If the key to business success is focus, why does Amazon work?

HBS Working Knowledge: Business Research for Business Leaders | Continue reading


@hbswk.hbs.edu | 4 years ago

Lou Gerstner Discusses Changing the Culture at IBM (2002)

12/9/2002 IBM was in deep trouble when Louis V. Gerstner came on board as chairman and CEO almost a decade ago. But as he told MBA students at Harvard Business School, he wasn't the only one responsible for the change: He had lots of help on the inside. by Martha Lagace, HBS Work … | Continue reading


@hbswk.hbs.edu | 5 years ago

Honda Created a Civic for Very Light Jets. How High Will It Fly?

HBS Working Knowledge: Business Research for Business Leaders | Continue reading


@hbswk.hbs.edu | 5 years ago

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

Amazon has more economists on staff than any university economics department, and technology firms are snapping them up the minute they graduate, says Michael Luca. Why? Call it the economics of digitization. | Continue reading


@hbswk.hbs.edu | 5 years ago

The Hidden Benefit of Giving Back to Open Source Software

Firms that allow their software programmers to "give back" to the open source community on company time gain benefits--even though competitors might benefit too, says Frank Nagle. | Continue reading


@hbswk.hbs.edu | 5 years ago