The Teddy (2008)

CHAPTER SIX OF TURN SIGNALS ARE THE FACIAL EXPRESSION OF AUTOMOBILES1 The delights of having information ever-present are amazingly seductive. Wouldn't it be nice to have a personal assistant, small and unobtrusive, that could remember the details of life for us, so that we could … | Continue reading


@jnd.org | 4 years ago

Apple's products are getting harder to use, ignore principles of design (2015)

I was once proud to be at Apple, proud of Apple's reputation of advancing ease of use and understanding. Alas, these attributes are fast disappearing from their products in favor of pretty looks, or as designers call it "styling." A journalist has just reported my views. And Bruc … | Continue reading


@jnd.org | 4 years ago

Technology First, Needs Last (2009)

I've come to a disconcerting conclusion: design research is great when it comes to improving existing product categories but essentially useless when it comes to new, innovative breakthroughs. I reached this conclusion through examination of a range of product innovations, most e … | Continue reading


@jnd.org | 4 years ago

Community-based, human-centered design

We propose a radical change in design from experts designing for people to people designing for themselves, leveraging the creativity of communities to solve their own problems. People in communities best understand their problems and the impediments and affordances that impede a … | Continue reading


@jnd.org | 5 years ago

11 recommended books by Don Norman

Books I have read in the past few months: Eleven of them. At the end of the list, I select three (Papanek, Easterly, and Ramalingam) and explain why. | Continue reading


@jnd.org | 5 years ago

The incredibly convoluted story of the Macintosh power switch (1996)

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@jnd.org | 5 years ago

THE PROBLEM OF AUTOMATION: INAPPROPRIATE FEEDBACK AND INTERACTION [pdf]

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@jnd.org | 5 years ago