Why do DEI leaders burn out so quickly? Research finds that this job demands constant emotional labor and surface acting, particularly for professionals of color. As a result, frustration and exhaustion mount. One solution stems from the way DEI programs are designed. The authors … | Continue reading
Step-by-step guidance for implementing a value-based strategy in your organization. | Continue reading
Encourage collaboration, risk-taking, and learning from failure. | Continue reading
Sponsor content from AWS. | Continue reading
Machine learning might be the world’s most important general-purpose technology, but it’s notoriously difficult to launch. Outside of Big Tech and a handful of other leading companies, machine learning initiatives routinely fail to deploy, never realizing value. What’s missing? A … | Continue reading
As companies continue to conduct layoffs, despite signs of economic recovery, it’s normal to feel powerless. Sometimes thwarting a layoff is impossible. For example, there’s not much you can do if your entire business unit is being cut because company goals have changed and your … | Continue reading
In 2023, organizations continued to face significant challenges, from inflation to geopolitical turmoil to controversy over DEI and return-to-work policies — and 2024 promises more disruption. Gartner researchers have identified nine key trends, from new and creative employee ben … | Continue reading
A conversation with innovation experts John Winsor and Jin Paik on building a transformational workforce. | Continue reading
Sponsor content webinar from Cloudera, AMD and Dell. | Continue reading
Burned out or disenchanted, many physicians are moving from medicine into the business side of health care. But the transition can be a tough one. This article offers four tips for navigating the new landscape. | Continue reading
So, your manager told you that they’ll be bringing in someone else above you. In other words, you’re getting layered. This refers to a situation where an additional layer of management is inserted between you and your current reporting line. Essentially, it means that someone els … | Continue reading
Demand for intelligence vendors is substantial and increasing. In 2022, global cyber threat intelligence was estimated to be a $4.93 billion industry, and U.S. security services was a whopping $48.1 billion. Geopolitical and security risk intelligence is an unquantified but essen … | Continue reading
No long-term partnership — personal or professional — is without challenges. Getting key issues on the table in a timely way and having open, direct, and respectful conversations can reduce frustrations and facilitate needed change. In this article, the authors outline seven step … | Continue reading
Generative AI has the potential to reinvent work, freeing us to unleash our creativity on the problems that really matter. But in order for this to happen, companies need to build people’s trust in the technology. The author, who has spent years researching trust, recommends aski … | Continue reading
While recent years have seen back-to-work mandates following the height of the Covid-19 pandemic, they’ve also seen a growing number of workers shift to fully or partially remote. Perhaps you’re considering making this shift, too. Many factors make hybrid work schedules appealing … | Continue reading
“Digital academies” are among the most successful approaches to closing the digital skills gap. These initiatives are specific to the company’s culture and narrative, are highly experiential and considerate of organizational team dynamics, and reach across the enterprise. Using D … | Continue reading
How will AI change health care? | Continue reading
Learning that others’ perception of you or your work doesn’t match up with your own is unsettling, but there are steps you can take to repair it. Learning how you’re perceived can provide an opportunity for self-improvement and professional growth. When you make the effort to ref … | Continue reading
The Covid-19 pandemic ushered in a boom in business applications in the U.S. after years of sluggishness. But is this startup surge real? It appears to be. While some data sources on entrepreneurship operate on a lag, so far it appears that the entrepreneurship surge is real and … | Continue reading
If you’re leading your team through big changes, this episode is for you. | Continue reading
How to make sure your message is clear — and lands the way you intend. | Continue reading
Companies across the economy require new tech workers who have the training in state-of-the art technologies so they can hit the ground running. A model that has been applied at universities such as Arizona State, the University of California San Diego, and Oregon State, and Purd … | Continue reading
A powerful lesson in cybersecurity, crisis management, and customer care. | Continue reading
When you decide to change careers, the important people in your life have a stake in what you do, so it’s important to factor them in to your decision process. The challenge is to figure out how to honor your responsibilities to them without allowing yourself to be defined exclus … | Continue reading
Research has established that burnout is primarily the result of psychologically hazardous factors that occur at your workplace. Not being given the resources or time you need to manage your workload, for example, or working in an environment where you have insufficient control a … | Continue reading
A conversation with author Chip Conley about shifting our mindset on middle age. | Continue reading
Although cultural change generally requires human intervention, it appears that new technology — especially a new technology like generative AI that captures human imaginations — can play a role in catalyzing a data-oriented culture. In an annual survey assessing attitudes about … | Continue reading
In the face of competitive threats, managers are tempted to do something, because being active feels better than being passive. In fact, an active pause can make the most sense. This is especially true in industries facing a big technological change, when going “all in” on a nasc … | Continue reading
There are some areas where AI is surpassing human capabilities — but there are several it can’t replace. Based on their research into employees’ comfort with AI in management, as well as their decades of research on the qualities of effective leadership, the authors identify the … | Continue reading
Strategy and foresight were once the same discipline. And they should be again. The immediacy of day-to-day operations can lead to a strategic process that is more about ticking boxes and filling templates, which often end up languishing, unopened, in an inbox. With modern update … | Continue reading
Given the many impacts of workplace aggression, organizations are exploring a number of prevention initiatives. One increasingly popular initiative, bystander intervention, involves training people who witness acts of aggression to intervene. Although bystanders can play a pivota … | Continue reading
Demographic change, driven by decades of low birth rates and increased longevity, is remaking labor markets and economies worldwide at an astonishing pace. That means that organizations need to quickly shift how they recruit and retain employees of all ages, including by developi … | Continue reading
It’s long been recognized that cross-functional collaboration is essential. Still, stubborn silos that bog down execution, hamper innovation, and slow decision-making are still a common and persistent challenge. In their work with company leaders, the authors have found that, wit … | Continue reading
Regulators in the United States and Europe have been taking on Big Tech, challenging what they say are the companies’ anti-competitive and predatory strategies that harm consumers and third-party users of their platforms. This article examines the FTC’s case against Amazon and ex … | Continue reading
When your boss leaves for a new company, it can be tempting to try to follow them, especially if you’ve had a strong working relationship and built up trust. But is it a good idea? In this article, the author offers advice from Nancy Rothbard, a professor of management and the de … | Continue reading
Traditional employee engagement surveys just aren’t working how we need them to. And they’re expensive, too. As the employee disengagement trends upward, the author suggests dispensing with these surveys and reinventing them internally, tailored to your organization’s unique cont … | Continue reading
It’s no surprise that trust is at the core of high-performing teams. But conversations about cultivating trust at work often focus on the relationship between managers and employees. As important — if not more so — is establishing trust between teammates. To understand how the be … | Continue reading
What are the immediate impacts of AI on climate? | Continue reading
And how to use their insights to improve your products and services. | Continue reading
There are two types of workplace respect: owed and earned. And your team needs both. | Continue reading
The online systems that make recommendations to us often rely on their digital footprint — our clicks, views, purchases, and other digital footprints — to infer our preferences. But this means that human biases are baked into the algorithms. To build algorithms that more effectiv … | Continue reading
Raising a potentially emotional topic to your manager can be difficult — you don’t know how they will react or whether you will be judged or punished in some way. Based on the science of conflict resolution, dissent, upward communication, and the authors’ own research on one-on-o … | Continue reading
There are many reasons why bosses set unrealistic goals. They may have heady aspirations and subscribe to the popular notion of “big, hairy, audacious goals.” Alternatively, they may be removed from day-to-day operations and not realize the logistical or process-related difficult … | Continue reading
A conversation with UNC’s Steven Rogelberg on one of the most important tools a manager has. | Continue reading
Sponsor content from Slalom and Google Cloud. | Continue reading
In the age of AI, soft skills are the hidden gems of the workplace, but they can be a challenge to build when you work from home. Without daily, face-to-face interactions with colleagues, learning the nuances of how to communicate and collaborate is just plain harder. So what are … | Continue reading
While AI will reshape the nature of work, it will do so in a way that makes DEI both a baseline expectation and a critical requirement for companies seeking long-term growth. For that reason, businesses must focus on designing and developing AI systems that empower all their user … | Continue reading
Generative AI like LLMs have been touted as a boon to collective productivity. But the authors argue that leaning into the hype too much could be a mistake. Assessments of productivity typically focus on the task level and how individuals might use and benefit from LLMs. Using su … | Continue reading